Joomla! Template 002097 - Item Support

Hi, I recently bought your 2097 Financial template. I am generally very happy with it, but I am finding that the scrolling is far too fast and violent. It is almost impossible to read an article because the page scrolls rapidly downwards at the slightest movement of the mouse.

Could you indicate how I can turn this accelerated scrolling off please?

Ric Zito
What is your site url please? Do you have the same problem with our demo preview page?

Regards, AS Team.
I have no site URL as it's on a local machine, and yes, I have the same problem on your demo site.

I have the problem with : trackpad scrolling, Wacom tablet drag scrolling. I do not have the problem with mousewheel scrolling.

Another question : I have just been told that we may need to use Wordpress instead of Joomla for this project. Does your template 2097 exist in a Wordpress version? I need to buy it again.

Sorry, we do not have WordPress version for this template.

Regards, AS Team.
Sorry we was not able to reproduce the problem on our devices, you may try to change 'step' and 'speed' parameters in the 'templates/as002097/js/jquery.simplr.smoothscroll.stellar.modernizr.min.js' file and test on your device, see line 15.

Regards, AS Team.
Hello, Ive just installed the menu superfish in my site: and we get this error messages:

Warning: include_once(fonts.php): failed to open stream: No such file or directory in /home3/mimukico/public_html/ductolimpiodecolombia/nueva/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 48

Warning: include_once(): Failed opening 'fonts.php' for inclusion (include_path='.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear') in /home3/mimukico/public_html/ductolimpiodecolombia/nueva/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 48

Warning: include_once(styles.php): failed to open stream: No such file or directory in /home3/mimukico/public_html/ductolimpiodecolombia/nueva/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 49

Warning: include_once(): Failed opening 'styles.php' for inclusion (include_path='.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear') in /home3/mimukico/public_html/ductolimpiodecolombia/nueva/modules/mod_as_superfish_menu/mod_as_superfish_menu.php on line 49
Hello, Ive installed again the module and the problem was resolved.
But there is a problem with the template, you can see a space between the menu and the top of the page (with or without the logo), how can I fix this?


Our free support is available for the premium version only, thank you for understanding.

Regards, AS Team.
Hi, got some problems with the costumizing:
- there is a horizontal space in the menu
( Height : 242 px instead 140 in the quickstart)
- breadcrumb is over the maimn menu

Your website is password protected, we have to see it in case to help you.

Regards, AS Team.
The breadcrumbs module is designed to work on the pages without slider only, we have fixed the issue for you, please see contacts page, you can see it as well on our demo preview page:

The second problem you did not set bootstrap column size for your menu, the parameter you can find under the extension advanced options tab.
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

BTW, our support is not available for your subscription as indicated here:
You might want to upgrade your membership to get our competently free support.

Regards, AS Team.
I dont have a business membership ?
When I am logged in I can read:
AS Designing - Business Club - License
Expiration Date: 17 June 2016

The business membership does not include our support, see it here:

All our clubs you can preview and compare here:

Regards, AS Team.
There are a few basic things I would like to change with the template and I am hoping you can provide the documentation or direct so I can.

First instead of the web address or Logo I would like to put in the name of the program (SignatorBenefitLink). Where can I edit?
Secondly I would like to invert the positions of the three boxes and a descriptive paragraph that is currently in the position of ascontent5. Is that possible? How can I do this?

Thank you in advance for your assistance.

Logo you can edit in Templates -> AS 002097 -> Header layout.

Please read following article :

Regards, AS Team.
I have created new pages and they did keep the formatting. Please see example, Can you please tell me what caused this issue?

I reworked the 3 boxes (who we are, why us, and what we do) to suit my website. I would like to change the url for these pages so they are no longer these titles. Where can this be done?

You can change it in Menus -> Who We Are.

Provide us with an access to admin panel, we have to check issue with pages.

Regards, AS Team.

Somehow I have changed homepage from the standard format to a single article. If you click on homepage on the menu, you are directed to the correct home page. If you enter the web address in the browser you are taken to a single article. I have no idea how I achieved this. Any clues?

Make sure Home item menu has default sign ( yellow star).

Regards, AS Team.
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