Joomla! Template 002027 - Item Support


I completed the configuration part of installation but when i clicked next, it's not taking me to the next step "database". It stays on the configuration page. Please assist
It seems you do not have enough permissions on your server. Please download the default Joomla package from: and try to install it, as well you have to check your server logs.

Regards, AS Team.

Thanks for your respond. If i install the default Joomla package, how would be able to the template quickstart? Also, could you please detail the permission required so that i could ask the hosting to fix.

Another thing i noticed, while installing the quickstart template on my own computer using xampp, it gets stuck at creating database tables and the installation is failed. I tried this for at least 3 times with same problem.

We just suggested to test the Joomla default package, we think you will not be able to install it as well. The permissions you can know after checking your server log only.
You have to increase PHP memory limit and execution time on your local host. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.

Regards, AS Team.
hi, I've got a problem, in the as-position-3, I added left-leaning modules but I want to come on our services in the right...How can I do it?
We are sorry, we do not see this template under your purchased items, sorry one more time but we are not able to provide support to our free items.

Regards, AS Team.
hi, I've got a problem, in the as-position-3, I added left-leaning modules but I want to come on our services in the right...How can I do it?
What is your site url and the page where we can see the problem please?

Regards, AS Team. but these tests do not address the real address
Do you mean you would like to have the language switcher on the right side instead left side?

Regards, AS Team.
I would like to when add the module position-3 not lean the left lean the right
In the tmpl.default.css file you have to change the floating in the following class to right (line 2072):

#top-links {
float: left;

Then you have to create css for the language switcher and put it in the style.custom.css file.

Regards, AS Team.
thanks now a another question: How can I reduce the size of the photos in the gallery view page
You can reduce it only by changing the number of columns on this page, the parameter you can find under the menu item Blog Layout options.

Regards, AS Team.
how can display main menu in phones too. It's always disappear when screen size go too small?
What is your site url please? Have you installed this template using quick-start installation package?

Regards, AS Team.
url :

Yes, it is installed using quickstart
It is there, we checked your site on Apple and Samsung mobile devices, you can see the drop-down menu under your site logo.

Regards, AS Team.
I just recently installed the 002027 template. Things look good except for the Contact Us form. I setup the form and on the contact page, the contact information is available, but there is no actual form for sending an email. Is there something special to do to setup the email form for this template?
We do not see this item under your account, sorry we are providing support to our premium versions only.

Regards, AS Team.
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