Joomla! Template 002027 - Item Support

temp.cloudaccess.host
Hello MJEFANA,
Accordingly to your site source code you do not have any images, here is the url to the first image slider: http://temp.cloudaccess.host/images/sampledata/asimages/slider/slide1.jpg

Please be sure you uploaded images in the following folder: 'http://temp.cloudaccess.host/images/sampledata/asimages/slider'

Regards, AS Team.
Hello,

I suspect that there is a glitch on the template because I have indeed placed three jpg images that are exactly the same size as the original ones in the same folder that you mention. When I replaced my images with the original images, they were able to show again.

Is it possible that the original images in "images/sampledata/asimages/slider" are linked to other articles, modules or components that interfere with their being showing. I have noticed that the following articles also had my new images that were in the "slider" folder":

• Clients Choose Us (Alias: slider-article-3)
• Ask Proffesionals (Alias: slider-article-1)
• Succeed With Us (Alias: slider-article-2)

I have deleted these images from the articles and I still have problems with my new images showing after being copied into the "slider" folder.

Regards.
Hello MJEFANA,
You can not delete images from articles, you have to replace them with yours. BTW, your website is password protected, we can not see it.

Regards, AS Team.
Is latest version of template full compatible with Joomla 3.6.4?
Hello SABLONI,
Yes, it is.

Regards, AS Team.
Hi, how to change favicon? Thanks.
Hello MARIAMJUTAWAN,
You have to upload your favicon in the template root folder.

Regards, AS Team.
Ok thank you! :)
Hello,

I can set the width of AS Menu more than usual or not (in the menu.
Our Services unpublished)


Regards.
Hello SSOM29PU,
We are sorry, your club subscription does not include our support as indicated here: http://www.astemplates.com/templates-club-cart/1-business

You might want to upgrade your membership to get our competently free support, you may ask for upgrade here:
http://www.astemplates.com/questions

Regards, AS Team.
Hi,
We have 3.2.0 installed and would like to upgrade to 4.2.0
What is the normal procedure to do this ? When I try to install the new package, Joomla says the directory already exists.
Do I have to extract everything on the server or is there a better way ?
Regards,
Hello MURIELASARI,
Starting from the version 4.0.0 the template was fully recreated, changed all module positions and files structure. The template is moved under Bootstrapped Framework. The Bootstrap Framework makes it fully responsive to all screen resolutions and aspect ratios. Our suggestion is to build your existing site from scratch using the quick-start package.

Regards, AS Team.
Hello,

how can I update the new version from 2016-11-15
and I can download the new version
Hello RASER297KMH,
Your license for downloading the item and receiving our support is expired. The license grants you access to download the item/design for a period of 365 days after the date of purchase. During this period, the item/design will be upgraded regularly and your license grants you permission to download these upgrades. After your license expires, you may continue to use the templates your entitlements allow for, so the templates are not time-limited.
The license you may extend from your AS account.

Regards, AS Team.
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Item Name:
002027
Author:
Downloads:
14269
Sales:
1362
Created:
2011-05-12
Updated:
2016-11-15
Item Version:
4.2.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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