Joomla! Template 002032 - Item Support

Hello TRIP278,
Our support is available via the support page only. Please upload the images on your server and provide us with url.

Regards, AS Team.
I send you the images shortly. Please remove my email address from these comments.
As requested here is the link to images showing the position 15/16 concerns and inconsistencies and some unwanted code appearing on my gallery page.

http://bit.ly/1VFm6Xc

Also please remove my email address from these comments as soon as possible.

Regards
Trip
Hello TRIP278,
We do not have an access to your Joomla admin panel anymore, we need it for checking all these issues. The access info and url to the Joomla admin panel please put it in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
My apologies. Its been updated now.

Thanks also for removing my email address as well.

Regards
Trip

Small issue but I still don't get notifications that comments have been updated here. I do however get your info about new template releases.
Hello TRIP278,
You forgot to put your site url please.

Regards, AS Team.
Hello TRIP278,
Try to change your email to gmail address.

Regards, AS Team.
My apologies once again. Senior moment I guess. The url is there now. I also change to a gmail address for comment notifications.

Regards
Trip
Hi... I just tried to change the settings for Image Show Time and Transition Period for the AS-Slider and it won't allow these values to be changed. Am I doing something wrong? I don't know how many of the other settings I can't customize but I'd like to be able to change them all to my liking.
Hello TRIP278,

You have to use keyboard or mouse to erase old data and put new parameters. Do not forget save changes.
Regards, AS Team.
Hello TRIP278,
The issue with positions 15 and 16 fixed, thank you for noticing about it, seems it was changes in the latest template version.

Regarding the gallery you are using on your website, we cannot help you here because it is not our product, the featured row (position 6), looks just fine with all other modules. We think the gallery extension somehow overrides the template code.

Regards, AS Team.
Hi again... I found the problem.with inspect element. When I remove the line of code highlighted in blue it's fixed. Whatever generated the line in blue is responsible. Do you know what file generated this line? I'd edit the file myself if I could find it.

See image here....

www.tbowlmcc.com/fixed.jpg

BTW... changing to a gmail address did make any difference. Any other suggestions?

Regards
Trip
Changed slider settings fine. It was the numlock key on the keypad that was the problem.
Hello TRIP278,
In the template's index.php file, on line 274, change the style from 'themeHtml5' to 'none';

Regards, AS Team.
Wonderful !!! Thank you so much. May repeat this change in the other positions that have the same code? What do you think?

Regards
Trip
Hello TRIP278,
By changing the styling you disable bootstrap functionality, your pages may not look properly.

Regards, AS Team.
Hi... my client now wants a quote to have all images shown with borders and drop shadows like the rest of the template. Please provide a quote and time table.

Based on my limited knowledge it appears all that is needed is to insert .img-shadow-wrapper and .img-inner-wrapper where it doesn't exist but again I'm not a programmer.

Regards
Trip
Hello TRIP278,
Please contact our services team using the following page:
http://www.astemplates.com/services

Regards, AS Team.
Using Inspect Elements on your Demo Meeting Rooms page I get this;
<div class="item_img-full img-full_rght item-image'>
<div class="img-shadow-wrapper">
<div class="img-inner-wrapper">
<img src="/joomla-templates/002032/images/sampledata/asimage/featured/meeting.room.jpg" alt>
</div>
</div>
</div>

My localhost I get this;
<div class="item_img-full img-full_rght item-image'>
<img src="/joomla-templates/002032/images/sampledata/asimage/featured/meeting.room.jpg" alt>
</div>

Why are the image style codes missing on my install?
Hello TRIP278,

Please provide with URL, we have to see it.

Regards, AS Team.
Item Name:
002032
Author:
Downloads:
40593
Sales:
2498
Created:
2011-10-02
Updated:
2016-05-20
Item Version:
4.0.2
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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