Joomla! Template Lyn Recipes PT - Item Support

I bought this template under the impression that it could be uploaded as is and begin to change the images and text. Apparently, I was told by several web designers that it has to be pretty much done from scratch. Is this true? If so, who can I speak to about a refund? What's the point of selling a template if it has to be built from zero anyway?
Oh wow! That's great news, I'm going to check it out and if I have questions, I'll contract you again. In fact, could you please sen me a download link for the quickstart package?
Item Name:
Lyn Recipes PT
Item Version:
Regular License
This item may be used for a single domain only.
Extended License

Primer Templates Club

Templates Club
Get an access to all 68 items designed and developed by Primer Templates team plus all the future items which will be released over the course of your club subscription.

Price starting from $69.00