How long can I use your products?
There is no restriction on using our products even after the membership expires, but access to downloads, support and new releases are not available. As a loyalty bonus we offer flat 25% OFF for renewals.
Is the membership fee a recurring payment?
No, we do not have any recurring payments. Your membership will be expired after subscription period is over and you will not be re billed. You can extend or reactivate your membership at any time, but if you don't do anything nothing will happen.
I have paid for my membership but not yet received login details. What's the problem?
Normally, our system delivers Welcome email with login details instantly after a SUCCESSFUL payment.
Though there are times when the payment is withheld by payment gateways or network issues,
we then have to review and process it manually. If you have not received welcome email,
just Contact us and we will take care of it.
PayPal eCheck payments takes up to 5-6 business days, Google Wallet payments takes up to 24 business hours.
Make sure to check your bulk / spam folder.
Can I share my membership details?
Given our already incredible pricing structure, we do not allow sharing of membership plans. As a paid member, you are not permitted to sub-license, assign or transfer your membership to any third party. If abuse is suspected, you will be subject to automatic suspension of your membership privileges.
Can I re-sell templates and extensions?
No. You are not allowed to re-sell Joomla! or WordPress templates and extensions. However, you are entitled to customize templates, extensions for your clients.
Can I use club themes on 3rd party or client web sites?
Yes! Purchase of our templates / themes through any subscription entitles you to apply them to your clients' sites. Please be sure to note the maximum number of domains allowed for the type of license you have acquired and ensure you have registered at our site.
Will I able to download all items published on AS marketplace after purchasing club membership?
No. Each author club has different number of items for downloading.
If I sign up and decide I don't want to use the Joomla! template / WordPress theme, can I be refunded?
Unfortunately, no. Once you have joined you have full access to all of the professional Joomla templates or WordPress themes created by AS Designing. We have no way to control whether you actually use any of our templates / themes or not. This is fairly standard practice in our industry.
I don't have time, can you install the template for me?
Some author clubs includes free template installation service, if there is no such, you can ask for our installation services using the following page : http://www.astemplates.com/services*** This will cover the installation of the template as it is seen in the demo site. No other customization would be done. The template will be installed only on the fresh Joomla CMS by template author or AS Team. For template installation service please contact us using our services page http://www.astemplates.com/services and provide with an access to your server via control panel provided to you by your hosting provider, it cannot be installed via FTP. Please be sure your server meets minimum CMS technical requrements before making payment.