Joomla! Template 002055 - Item Support

Customer support.

I downloaded and installed this full version template, but I cannot seem to get the sample data in place. So, I uploaded the sample data 002055 template.sql and imported into my current Joomla 3.0 install; the whole site broke.

So, I guess I need help in figuring out what variables to change in the sample data 002055 template.sql file so that it matches the current MySQL db that is currently working on the system.

The next item would be to know which files / directories to copy to the Joomla directory so that the sample data runs well. By this, I mean which directories from the as002055_quickstart I should copy over to the live site after the MySQL file was updated.


In your case we can just suggest you to reinstall Joomla with the quick-start installation package, it includes not only a sample data (sql dump file), but as well all extensions.

Regards, AS Team.
Thanks for such QUICK reply !! I tried installing the quick start installation package, but I got an error. Do I need to do this manually ?

JInstaller: :Install: Cannot find Joomla XML setup file

Video here:

The package should be uploaded on your server then unzipped, please see the following page for more info:

Regards, AS Team.
I followed the instructions and the site was installed, but Joomla did not recognize the template. I am using Joomla! 3.1.5.

This is certainly taking too long to troubleshoot and it seems to me these templates are not thoroughly tested. Please help me resolve this installation issue; otherwise I will be requesting a refund on this purchase since the files do not seem to work.

Thank you in advance.

Carlos Lijeron.
A colleague figured out how to fix the issue. Please close this ticket / comment.

Thank you.

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