Joomla! Template 002063 - Item Support

Using the as_artslider in joomla 3.3 I am getting an error that
Failed to load resource: the server responded with a status of 404 (Not Found)

Where can I find this file as it was not installed with the template or module?
What is your site url please? Have you installed it using quick-start installation package? We will be able to help you only in case if it is installed using the package.

Regards, AS Team.
My site is

I did not use quick-start as it looks like that will overwrite my entire Joomla installation and I do not want to start from scratch as I have people using my site.

I thought that if I paid for support I would get some meaningful input. Starting from scratch is not the solution.
If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings. The quick-start package is actually the template documentation.
Or if you interested in our installation services you can ask us from the following page:
BTW, you paid for the template design.

Regards, AS Team.
I get a error

"The page you are looking for might have been removed, had its name changed, or is unavailable. "

when trying to access

I will try a demo folder
Ohhh, sorry, there is a (.) dot at the end of the url:

Regards, AS Team.
Item Name:
Item Version:
Regular License
This item may be used for a single domain only.
Extended License

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