Joomla Extension AS ArtSlider - Item Support

Well i installed the fix, the website is back online but no pictures are shown in the slider
Hello MIJNHEERBOS,
We need an access to your Joomla admin panel, the info please put in the Special info under your Purchased items section of your AS account.

Regards, AS Team.
Hi AS Team,

I've got a bit of a problem... Since I updated Joomla to the newest version. Art Slider stopped working.
All I get is a blank screen with the famous "still loading" circle.
So it seems ART slider will not load.
Before the upgrade everything worked fine.
Hello GRIFFIOEN,
We released a patch for fixing this problem, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
We are sorry for the inconvenience.

Regards, AS Team.
Hi AS Team,

I uploaded the patch folder to the server 'modules/mod_as_artslider/tmpl' folder, but the same problem still ecists.
Current joomla version 3.3.6

Please help, my client really liked the splashscreen.

Thanks,
Rob

Hello GRIFFIOEN,
Please provide us with an access to your Joomla admin panel, we check and fix it for you.

Regards, AS Team.
HI AS TEam,

I have the same problem as Rob. Since Joomla Update I see only the circle but no picture. Also I install the _item.php but the same.

Kind regards

Georg
Hello HANSGEORG,
Please provide us with an access to your Joomla admin panel, we check and fix it for you.

Regards, AS Team.
HI AS Team,

I installed AS ArtSlider, version 1.0.0 as part of AS002062 package. The extension works OK in J! 3.3.3.

I however found that it does not wor in J! 3.3.4-3.3.6

Can you please provide any advise to fix the extension in J! 3.3.6?

Thank you,
John
Hello JOHNWILKS,
Please download the fixfrom here:
http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.

Regards, AS Team.
Dear AS TEMPLATES

My ArtSlider is showing the images but there are no rounded edges like the stock photos.

I used the quickstart installation. Images are rectangular and momentarily a bit big in size. Site url: www.leefjewijzer.be

What am I doing wrong?

Thanks in advance,
Maarten Van Tongel.
Hello MEJEBUS,
Please see the previous post.

Regards, AS Team.
Dear AS TEAM

If you refer to the patch for ArtSlider, I already patched it. Pictures are showing, that's not the problem. The problem is that the edges aren't rounded like the original pictures.

Patched it again, no result. Site url: www.leefjewijzer.be

Thanks in advance,
Maarten Van Tongel.
Hello MEJEBUS,
It looks like you have reinstalled the slider but forgot about css, few days ago we released a new version of the template 002036, please download it from your AS account and reinstall one more time the extension, you can find it in the 'extensions' folder.

Regards, AS Team.
Dear AS Team

I reinstalled the ArtSlider (2x). The only thing that was different was that the pictures where at 100% (preset in the settings...) . Also no rounded corners, except the left-top one when the positioning of the slider was 'top left'. With the Slider in setting 'center', none of the rounded corners where shown.

Now I manually changed the size of my own pics and then it was ok. The rounded corners were there. I Thought that I could use larger pictures then the size of the slider but they have to be exact.

Can you inform me about that?

Thanks,
Maarten.
Hello MEJEBUS,
Yes, they should be exact: 828x179

Regards, AS Team.
Hello,

I get the same problem as GRIFFIOEN. Since Joomla 3.3.6 update, Artslider does not work anymore. I patched _item.php too but still not working

Any further action?

Regards
Hello CADINTEROP,
PLease provide us with an access to your Joomla admin panel, we will fix it for you, the access info please put in the Special info area under your purchased items section of your AS account.

Regards, AS Team.
Hallo! Since I installed a second language, the module has stopped working. It does not load the images. The error that comes back from the ispector web is as follows:

http://xxx.xx/index.php/en/images/Slider_home/sea.jpg?1413294096154

Probably because it adds those numbers after the image name. But I can not understand why.
I'm using your as002066 templates.
I hope you manage to help me.
Thanks.
Alberto.
I'm sorry. I read the comments above and installing the file _item.php seems that the problem has been resolved. I apologize for the inconvenience.
Alberto.
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Item Name:
AS ArtSlider
Author:
Downloads:
32019
Created:
2013-01-31
Updated:
2014-09-25
Item Version:
1.1.0
$12.00
Regular License
This item may be used for a single domain only.
$29.00
Extended License

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