Joomla Extension AS ArtSlider - Item Support

Hello,

I get the same problem as GRIFFIOEN. Since Joomla 3.3.6 update, Artslider does not work anymore. I patched _item.php too but still not working.
Can you help me with this?
Hello PASSADOR83,
Can You please provide us with an access to your Joomla admin panel for checking this issue? The info please put in the Special info area under your purchased items section of your AS account.

Regards, AS Team.
i allready do that.
I create a new user with name asteam
I put info in the special info area.
thanks
Hello PASSADOR83,
Sorry, we do not see it, probably you not saved it.

Regards, AS Team.
Sorry about that. Would you try now?
Hello PASSADOR83,
We need super user permissions please.

Regards, AS Team.
Done!
Hello PASSADOR83,
There is another problem, it looks like you have deleted all articles intro images which used in the slider, for example:
images/sampledata/asimages/slider/slide3.jpg

Regards, AS Team.
Yeah, I do that because i want to replace images with my own. It's seems that is wrong way :) Excuse me for my bad English.
What can i do now? Should i reinstall template?
Hello PASSADOR83,
No, just take all images from the quick-start package, from the 'asimages' folder and upload them on your server.

Regards, AS Team.
Ok thank you very much, but please tell me how can i replace images with my own.
Hello PASSADOR83,
You have to use the same name and size.

Regards, AS Team.
Ok thanks.
Hello

the button "MORE" does not show
HI AS TEam,

I have the same problem as Rob. Since Joomla Update I see only the circle but no picture. Also I install the _item.php but the same.

Kind regards

Schwaroler

http://www.aloisschoepf.at/joomla3/administrator


access for you:

Hello SCHWAROLER14,
The username and password you have provided is not working, please check it.

Regards, AS Team.
Hello SCHWAROLER14,
The slider is OK, you do not have articles with intro images for your slider.

Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings. The quick-start package should be installed like regular Joomla installation.

Regards, AS Team.
hello i have the saem problem I see only the circle but no picture, what i must do?
Hello KIKKODM,
Please download the latest template version from your AS account and replace all AS ArtSlider files from the extension folder.

Regards, AS Team.
unfortunately I do not understand how they think the - you can not somehow help me differently?
my english is only google translate possible
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Item Name:
AS ArtSlider
Author:
Downloads:
32291
Sales:
869
Created:
2013-01-31
Updated:
2014-09-25
Item Version:
1.1.0
$12.00
Regular License
This item may be used for a single domain only.
$29.00
Extended License

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