Joomla Extension AS ArtSlider - Item Support

Hello SCHWAROLER14,
We are suggesting you to install this template using quick-start installation package. Or you can ask for our services using the following page:
http://www.astemplates.com/installationservices

Regards, AS Team.
Hello, As Team,

i have a problem with the AS ArtSlider.
Ich purchased the Theme AS 002048 und installed with the QuickStart-Package.

But the ArtSlider doesn't work. I only see the circle.

For the URL an the Credentials, please contact me at: adrian.gloth@maliwi.it

Thank you

Regards, Adrian
Hello MALIWIIT,
PLease provide us with an access to your Joomla admin panel, the info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
I bought the as artslider, but it only displays the outerline without any imgaes showing. Please assist.
Hello EVANS2014,
What is your site url please?

Regards, AS Team.
Hi, J have a question.
I m using template premium 002069(http://www.astemplates.com/itempreview/251).
I made sub-menu and it's ok.
Now i have insert HOT NewFlash in home page.
Now(next that i put HOT NewsFlash module), the sub-menu didnt show again...
Why??

Thank you for your answer.
Hello FRANCESCOSICURO,
The extension makes some jQuery conflict, sorry we can't help you in this case, it is not our product.

Regards, AS Team.
What is the recommended image size for the sliders?
Thanks
Hello SEMITEC,
There is no recommended size, it depends on your website design.

Regards, AS Team.
I have deposited the logon-data.

Thanks und regards
Adrian
Hello MALIWIIT,
The issue was fixed, please check your site.

Regards, AS Team.
Hello,
I downloaded the as artslider as part of the Joomla! 3 Bootstrapped Template - 002065. We want to use this for a new website (joomla 3.3.6) but the artslider seems to be incompatible.
It works fine on the homepage but on the other pages it keeps showing the loading circle.
To test and debug the site i installed the as002065_quickstart on a temporary folder and there it worked fine until i upgraded joomla to the latest version. Now it has the same problem, it only shows on the homepage.
Is there a bugfix for this or when can we expect an update please?
Thanks

Hello SOFTADVICE,
Yes, we have fix for this problem, we released a patch for fixing this problem, please download it from here: http://astemplates.com/patches/_item.zip
Unzip the package and upload the _item.php file in 'modules/mod_as_artslider/tmpl' folder on your server.
Or you can provide us with an access to your Joomla admin panel and we will fix it for you.

Regards, AS Team.
Hello,

I use the AS Artslider for my website.
This slider works perfect in Chrome and FF.
But in Internet Explorer my slideshow is not displayed.

I use Internet Explorer 11.
The URL is http://degplancon.com/home-pmo

Thank you!
Hello,

I downloaded the Joomla! 3 Bootstrapped Template - 002040. I want to use this for a new website (joomla 3.3.6) but the artslider seems to be incompatible or not working correctly.

If i use category from K2 articles showing only the loading circle.
If i use category from Joomla articles showing only the ratio buttons.

I have downloaded and replace "_item.php" but i have the same problem.
How i can fixit?

Thanks
Hello FBAKIRT,
We need an access to your Joomla admin panel for checking this issue, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
I have deposited the login-data.

Thanks
Hello FBAKIRT,
We checked your site, it is not a problem with slider, in the slider caption (article intro text), you have some special characters which are not supported, you have to use text only, do not copy it from documents like Microsoft Word.

Regards, AS Team.
Hello,

I bought the template AS 002055 and i use in this template also the AS Artslider. The AS Artslider works perfect in Firefox and Chrome.
But in Internet Explorer this AS Artslider is not visible.

How can i solve this problem?

Hello PLANC79,
What is your site url please? Have you updated Joomla to the latest version?

Regards, AS Team.
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Item Name:
AS ArtSlider
Author:
Downloads:
32278
Sales:
869
Created:
2013-01-31
Updated:
2014-09-25
Item Version:
1.1.0
$12.00
Regular License
This item may be used for a single domain only.
$29.00
Extended License

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