Joomla! Template 002036 - Item Support

The problem is solved.
I take another template and it works.

Hi AS - I have just bought the AS002036 template and have a few queries please. I have just upgraded from the free one today installing it as a template as I have a full site and I had some issues with menus.

According to the quickstart one I also set up It looks like I should be able to put a menu in position 15 but something is hindering me and it will not display. Also my ASMenu at the top will not allow me to add extra items - they save etc but are not showing. site is

My website is also using AS2041 pro for a separate domain using Virtual Domains - and everything except these menus and linking between the two is working very well.

Any advice please I feel like I have tried everything. thank you I have added my access info to my purchased items. Caz
We checked your site source code, everything looks fine, can you please provide us with more info?

Regards, AS Team.
Thank YOU for your prompt reply - I already put a note for you under my purchased items as I found the mistake overnight - and it was ALL MINE!! Feeling foolish

I had not set up VD correctly and was actually filtering out the menus I wanted to display. All is working well thank you with two templates and Virtual Domains. Bit tricky with the linking between them but I think I now have it under control.

Hi, I'm trying to installa the premium version to a new site. The administration / backend works fine, but the frontend / site is totally blanc. What went wrong?

- Susanna
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi there,

some days ago a bug appears.
The email cannot be instantiated and in top of the page appears the following:

I tried to install an extension to solve the email problem but unfortunately it is not possible to fix it.

Please can you give me an idea ?
Thanks in advance
Hello NASHIRA77,
What is your site url please? On which page do you have the problem and in which place are you installing the email?

Regards, AS Team.
the website is and under here
i integrated the standard joomla mail form.
By loading the page in the first line the error message shows up and the mail function cannot be instantiated.
thx for your help
Hello NASHIRA77,
The problem is related to your server, please check the following page, we believe it will help you:

Regards, AS Team.
thx a lot. It looks like that the problem is solved. Thanks again and warm regards
HI AS Team
I am using AS002036 and AS002041 on a website.

I now want to add - donations and an online store functionality. Is it compatible with these templates to use Virtuemart and JoomDonation extension or should I choose something different PLEASE

These templates do not have css for VirtueMart component, if you interested to use it you will need to create your own css.

Regards, AS Team.
Hi, I have purchased the template but I can't find the -file anywhere - only asquickstart and astemplate - where is the correct file to upload the premium template without the promo material?
You have to upload file.

Regards, AS Team.
Hi there,
I need your help for this amazing template.

I need it as a multilngual site but the language switcher doesn't work well. There are no flags or no pull down menue items. So can I use the template as multilingual, The position 0 or 2 doesn't make sense, position 3 would be fantastic, but I don't know how to solve the problem.
It would be really cool, when we solve the problem otherwise I couldn't use the template and we have to find another one.
Thx and best regards.

Can you please provide us with an access to Joomla admin panel, we would like to see it.

Regards, AS Team.
I changed the menu items backgroud to be white. Now the current page menu item text doesn't show, because it's white aswell - where in css do I change it to black like the other menu items?

- Susanna

Can you please provide us with page URL.

Regards, AS Team.

how do I ghange the AS menu position on splash page? Can it be centered?

- Susanna
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