Hello LUNAX62,
Just released an update which has to fix the issue, please download the template package from your AS account and reinstall the extension.
after update contact form not shows at all http://korkos.eu/index.php/kontaktai (before update was ok)
Regards
AS Templates
POSTED: 2017-07-04
Hello ALGIRDUKAS,
Thank you for noticing about this issue, just released an update with fixing the problem in Joomla 3.7.3. The package you can download from your AS account and replace the updated files accordingly to the release log: https://www.astemplates.com/joomla-template-news/117-002036
Hi AS- team,
If I purchase Template 002036 license, can I directly install my site exactly like the example at https://demo.astemplates.com/joomla-templates/002036/, except the pictures, narration, and symbols (I will replace with mine)?
Regards,
Bayu
AS Templates
POSTED: 2017-07-12
Hello PRIYOSASONGKO,
Yes, you can install it using quick-start installation package which included in the premium version.
I have a paid version of this template that my web designer ought but she is no longer working so I have had to take over - so please bear with me as I am a novice!
I have updated to the latest Joomla version but now the Contact Us form is not working here - http://www.nimveda.com/hours-contacts.
The Joomla forum has said that this a bug with the template. Please help me as I am at my wits end trying to fix it.
I've been working on it for the past two weeks now to no avail!
Thank you but if you visit my site at www.nimveda.com, you can see that I have already purchased this item!
My web developer purchased it on our behalf but she does not work anymore and I am unable to get the login details from her.
I can see that an update has been made to this template that will most likely fix this Contact Form issue (my site has also slowed down considerably due to CSS & JavaScript) which I am also hoping will be fixed by the update but I do not know how to get it.
I hope you can understand and appreciate my predicament, please help me!
How do I receive the update and will also, will updating this template change my current website?
I hope you can assist me as we are going to be on national television in a couple of weeks and would like our site to be user friendly and in tip top shape.
We've been very happy with this template up till now.
Please help!
Thank you.
AS Templates
POSTED: 2017-08-02
Hello MPSHARMA10,
For receiving the update and our support you have to purchase the item, sorry, there is no other option.
Yes - because I purchased it through my web developer Web Admin. If I manage to find their username (of course I will not have their password) will this be enough?
Please let me know then I can try searching for it.
Thank you.
AS Templates
POSTED: 2017-08-03
Hello MPSHARMA10,
You will need to login using the username and password only, but the license can be expired if it was purchased a long time ago, you will need to extend it.
I have now renewed my licence and just purchased it for this template under the original account of my purchase of this template, ChookAU.
Can you please assist me now with the following:
I can see that an update has been made to this template that will most likely fix this Contact Form issue (my site has also slowed down considerably due to CSS & JavaScript) which I am also hoping will be fixed by the update but I do not know how to get it.
How do I receive the update and also, will updating this template change my current website?
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Just released an update which has to fix the issue, please download the template package from your AS account and reinstall the extension.
Regards, AS Team.
View History
I'm using AS2036-Template as good as I can :-)
Now I'm struggling to change line-height for <p> content.
Could you assist me, please?
Not sure, which CSS file I have to update.
Cheers
Lunax62
The line-height property you can add to the style.custom.css file:
p
{
line-height: 32px;
}
Regards, AS Team.
View History
After update to Joomla! 3.7.3 there is a problem with contact form (template 002036 vers 5.1.0) Please correct errors ASAP.
Regards
Algirdas
Can you please provide us with more info? What exactly problem do you have?
Regards, AS Team.
View History
after update contact form not shows at all http://korkos.eu/index.php/kontaktai (before update was ok)
Regards
Thank you for noticing about this issue, just released an update with fixing the problem in Joomla 3.7.3. The package you can download from your AS account and replace the updated files accordingly to the release log: https://www.astemplates.com/joomla-template-news/117-002036
Regards, AS Team.
View History
If I purchase Template 002036 license, can I directly install my site exactly like the example at https://demo.astemplates.com/joomla-templates/002036/, except the pictures, narration, and symbols (I will replace with mine)?
Regards,
Bayu
Yes, you can install it using quick-start installation package which included in the premium version.
Regards, AS Team.
View History
I have a paid version of this template that my web designer ought but she is no longer working so I have had to take over - so please bear with me as I am a novice!
I have updated to the latest Joomla version but now the Contact Us form is not working here - http://www.nimveda.com/hours-contacts.
The Joomla forum has said that this a bug with the template. Please help me as I am at my wits end trying to fix it.
I've been working on it for the past two weeks now to no avail!
I hope you can assist me.
Thank you in advance for your assistance.
Best Regards.
We are sorry, because we do not see any purchased items under your account we cannot help you. The item you can purchase here:
https://www.astemplates.com/joomla-template-cart/117-regular
Or you have to login under username of your web developer.
Regards, AS Team.
View History
My web developer purchased it on our behalf but she does not work anymore and I am unable to get the login details from her.
I can see that an update has been made to this template that will most likely fix this Contact Form issue (my site has also slowed down considerably due to CSS & JavaScript) which I am also hoping will be fixed by the update but I do not know how to get it.
I hope you can understand and appreciate my predicament, please help me!
How do I receive the update and will also, will updating this template change my current website?
I hope you can assist me as we are going to be on national television in a couple of weeks and would like our site to be user friendly and in tip top shape.
We've been very happy with this template up till now.
Please help!
Thank you.
For receiving the update and our support you have to purchase the item, sorry, there is no other option.
Regards, AS Team.
View History
You mean I have to purchase it again?
Thank you.
We are sorry, we do not see any purchased items under your account.
Regards, AS Team.
View History
Please let me know then I can try searching for it.
Thank you.
You will need to login using the username and password only, but the license can be expired if it was purchased a long time ago, you will need to extend it.
Regards, AS Team.
View History
It was purchased about 2-3 years ago - how much will I have to pay for the licence extension? Because the item cost is $29.
Thank you for your help, I really do appreciate it.
It will be discount around 20%, exact price you will see under your account.
Regards, AS Team.
View History
This is MPSHARMA10.
I have now renewed my licence and just purchased it for this template under the original account of my purchase of this template, ChookAU.
Can you please assist me now with the following:
I can see that an update has been made to this template that will most likely fix this Contact Form issue (my site has also slowed down considerably due to CSS & JavaScript) which I am also hoping will be fixed by the update but I do not know how to get it.
How do I receive the update and also, will updating this template change my current website?
Please assist as soon as possible.
Thank you!