Joomla! Template 002058 - Item Support

Hi Team,

understood, but what's about my configuration. Are they deleted then or are they stored on other places (DB for example). If not DB where please?

Warm regards Bernhard
Hello BERNHARDS,
All configuration which were done in Joomla admin panel stored in DB, there is a problem only if you made any changes in the template files.

Regards, AS Team.
Hi Team,

that was not my question ;-)

I mean all the configurations in Template Configuration. Like colours and so on. Are those changes saved somewhere if I upload via FTP.

If not - no problem but in this case I have to make screenshots of all changes or write them down. Please tell me before uploading.

Warm regards Bernhard
Hello BERNHARDS,
As we understand the '... configurations in Template Configuration ...' done in admin panel, it means it is saved in database and you will not need to config them one more time, but we are always suggest to make backup before any update.

Regards, AS Team.
Hi Team,

thank you. I will try it and tell you what happens ;-). Backup is OK, I am using Akeeba Backup ;-)

Warm regards Bernhard

PS. Be a little patient, I can do it not until next weekend ;-)
Hi Team,

I have upgraded V 1.3.0 to 1.4.0 now via FTP. All looks fine. The only thing is that in Joomla himself still V 1.3.0 is shown, how can I change the version number. I'm not sure, but I think I have to do it in DB - is this right?

Warm regards Bernhard
Hello BERNHARDS,
Yes, it is correct, you have to do it in DB in 'xxx_extensions' table -> manifest_cache column.

Regards, AS Team.
One question about AS Menu. Template 002058 V 1.5.1

In quickstart package is V 1.0.0, in extensions directory is V 1.0.1 and here I can download free or paid version V 2.0.1

Is in paid version of template 002058 AS Menu also a paid version included or is it the free version and if it is the free version can I update without problems to V 2.0.1

Warm regards - Bernhard
Hello BERNHARDS,
For the template 002058 you have to use a menu from the extension directory.

Regards, AS Team.
Hi support team,

I just changed to an official SSL certificate. But after activation all fonts on my website changed and it looks not so fine as before. Disabeling SSL certificate all looks fine again.

Help please - Regards Bernhard
Hello BERNHARDS,
For checking this issue can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi support team,

you can find the URL now in the Special info area under my Purchased items section.

Thanks Bernhard
Hi support team,

SSL problems.

Is there a possibility to sent you two screenshots (with and without SSL) to show you what happens enabeling SSL?

Regards Bernhard
Hello BERNHARDS,
Sorry, still no access info, we need your website url, username and password.

Regards, AS Team.
Hello Supprt Team,

every time I try to send you the URL and login the message ist cut of after saving and after the first /:

URL: https:/

What can I do to send - Bernhard
Hello support team,

you can see the differences between SSL and without in these screenshots (slider and contact > bottom left)

https://www.rent-a-salesman.eu/without-ssl.png
https://www.rent-a-salesman.eu/with-ssl.png

Bernhard
Hello BERNHARDS,
In the Special info area please put your website url, username and password only, do not put any comments. The area is limited.

Regards, AS Team.
Hello support team,

the URL and login now placed where you want

Regards Bernhard
Hello BERNHARDS,
The problem is only with your home page, all other pages working just fine. We think you are running some script on the home page which blocks access to Google fonts.
Google fonts url we changed to https, you should not have any problems with it.

Regards, AS Team.
Hello support team,

now it looks fine again.

Thank you very much - Bernhard
Item Name:
002058
Author:
Downloads:
8034
Sales:
1152
Created:
2013-10-25
Updated:
2016-09-10
Item Version:
1.6.2
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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