Joomla! Template 002046 - Item Support

Sorry, not quite understand, can you please provide us with more info?

Regards, AS Team.
hi...I connect on my account on your site.....after i go left to My Purchased Items...i choose Item Name: 002046 and i go to download again..when I do the installation from the beginning and end in the end I do not pass the template in.
sorry for my english..thanks
It seems you forgot to install the template sample data during the Finalization step, please carefully check the template installation documentation here:

Regards, AS Team.
ok...thanks very much
Hello. In case of publication of an article in which the capital Russian letter "И" is present, the material in the administrative panel disappears, and the site is displayed in this way - �?. How can this be remedied?
Sorry, I found the cause of the error in the encoding - it's need to install the MSQLi database, as indicated in the instruction, I chose MSQL from the beginning.
Good to know, thank you.

Regards, AS Team.
I bought and installed the template 002046 using the quickstart. When Joomla 3.7.5 is upgraded to version 3.8, all browsers issue an error:
OpenSSL SSL_connect: SSL_ERROR_SYSCALL in connection to .
After that, access to the site-template is blocked. The site is installed locally on the server OpenServer.
HELP ME PLEASE !!!!!!!!!!!!!!!!!!!!!!
We are sorry, this issue is not related to the template, you have some problems on your server..

Regards, AS Team.
Hello, the AS team.
The problem is not in the server, but in the fact that the site has violated the law of the Russian Federation and is blocked !!!
For the reason of blocking, see here:
Explain to me what relation does this site have to the template? How do I update Joomla?
What to do?
If it can be done on a server - how?
Amendment. This site is not blocked, but entered into the register of sites, information, distribution in the Russian Federation is prohibited
Hello AS team. I solved my problem. I downloaded updates via VPN, and then updated Joomla.
But this is not a solution to the problem as a whole.
You can not use websites that violate the law. If you create templates for Joomla and sell them, you need to find solutions for updates.
Best regards, stupppak.
Hello, AS Team.
The template is set to Google font: BenchNine:300.
How do I change the font to Cyrillic, similar to BenchNine?
Unfortunately Google does not have Cyrillic font similar to BenchNine.

Regards, AS Team.
Thank you.
How can I change it to any other Cyrillic font?
The template has around 80 fonts, all these fonts available under the template General Configuration Parameters.

Regards, AS Team.
Very difficult mutual understanding.
I'm trying to install the font Roboto Condensed from Google Fonts in template 002046. It's similar to BenchNine.
I can not do it myself.
I ask you to tell me how.
Thank you.
The font you have to add in the fonts.php file and templateDetails.xml files, or please provide us with an access to your Joomla admin panel and we will add it for you. The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hello there ,

I couldn't find the download link after purchase, I didn't receive email for the receipt and instruction either, which is usually a standard routine. so I can do nothing after purchase
We are sorry, we do not see any purchased items under your account. Did you pay via PayPal or 2CO? Do you have transaction ID?

Regards, AS Team.
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Item Name:
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Supported Joomla:
Joomla 5 Product
Regular License
This item may be used for a single domain only.
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