Joomla! Template 002073 - Item Support


Liked this template and bought it. Installed properly with demo content. All is fine but:

The module What We Offer is creating is not correctly sized - the white background is many times too big, and the What We Offer stock images are right at the bottom of the wrong-sized block.

This is true in both a browser and mobile.

Obviously if I unpublish the module, the problem goes away.

I am currently working on this locally so can't provide a link, but can provide a screenshot if useful.

Please advise.
We need to see your site and source code, sorry, the screenshot will not help us.

Regards, AS Team.
Hello there.

I bought this template and currently have some issues to finally install it on my site. I am not expert on php, so I hope you can guide me through this.

At the moment is on a test subsite in

All seems to work properly but the blog button goes to no blog at all and just apear the following error:

"PHP Notice: Undefined variable: img_display in C:\inetpub\vhosts\\httpdocs\joomla\templates\as002073\html\com_content\category\blog_item.php on line 26"

The line it refers in blog_item.php is this:

"<div class="item_img img-intro img-intro__<?php echo htmlspecialchars($imgfloat) . $img_display; ?>">"

Maybe it has something to do with articles related to the category or the images inside, but I did not found how to fix it.


On a second topic, although I think this is not about the theme but the joomla installation (the template quickstart, that is), on the administrator site, when I tried to upload a image this message shows:

"PHP Warning: file_get_contents(): open_basedir restriction in effect. File(C:\WINDOWS\Temp\phpCE21.tmp) is not within the allowed path(s): (C:\inetpub\vhosts\\httpdocs\) in C:\inetpub\vhosts\\httpdocs\joomla\libraries\cms\helper\media.php on line 193
PHP Warning: file_get_contents(C:\WINDOWS\Temp\phpCE21.tmp): failed to open stream: Operation not permitted in C:\inetpub\vhosts\\httpdocs\joomla\libraries\cms\helper\media.php on line 193"

Maybe is something about permissions, but I don't know which ones should change nor to what should they change.
The url you have provided to us is not working, please check.
In case to help you we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Oh, sorry about that, is
The url is working, but we do not see the access info.

Regards, AS Team.
I have installed the template here
and I do not find how to solve the mouse over issue on the homepage bloc.
There are 3 blocs on the homepage (yellow, orange, green) when you put your mouse on an image, the image dissapear.

Thanks for your help
You are using some javascript for showing the images, try to delete it.

Regards, AS Team.

the module Articles - Newsflash (Advanced) that came with the Template AS 002073 has not been installed properly (JInstaller: :Install: File does not exist /home/hicforfair-web/public_html/joomla/tmp/install_567957924ffcd/language/en-GB.mod_articles_news_adv.ini)

In the module itself, the page "Module" now looks like this:


What can I do to solve this issue?

Best wishes,
Thank you for noticing about this issue, the problem is fixed, lease download the latest version from your AS account and reinstall it.
We are sorry for the inconvenience.

Regards, AS Team.
Dear AS Team,

thanks for the quick response!

In the meantime another question occured:
In the template
there are pictures in the AS menu. However, there are no pictures in my version. Also, following the path on your webpage ( I could not find any pictures. Although, somewhere in the code I found the zooming effect.

All these pictures you can find in quick-start package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
is there some other way to add the pictures? My website is already half-way built, so I don't want to install the quick-start package now.
I was wondering why there is no option on the settings of as-menu.
Other way is to set them manually, all pictures you can find in 'sampledata\asimages\main_menu' folder in quick-start package.

As we suggested you can install the package in some demo folder or demo server to preview all settings and configurations.

Regards, AS Team.
I recently by template 002073, download quickstar and install. But it dont equal in demo. Why?
It seems you forgot to install sample date during Finalization step, please carefully read the template documentation -> Finalization step paragraph:

Regards, AS Team.

I'm install with quickinstall but in choose sample date, dont show Sample Data Installation. Any ploblem?
You have to choose template sample data 002073.

Regards, AS Team.

My Extension AS Art Slider does not work. It is not possible to click on pagination controls or linked titles or linked text. Do you have any idea whats the problem? (

Thank´s for your help

I've just downloaded the quickinstall and noticed after upgrading to the latest version of joomla and viewing using firefox the front page "contact Us" icon does not line up. I've removed #as-menu > li + li {
margin-left: 33px !important;
} which then allows it to line up. Was this the correct thing to do? The site is

Kind Regards,

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