Joomla! Template 002038 - Item Support

I noticed that on the contacts when you hover over the fields you get a very ugly HTML code in the message. This does not look very good. Most other AS Templates has a nice box with the description not the cryptic HTML text.
Hello AUBRENSTR,
What is your site url please? We have to see this issue.
BTW, this template will be completely recreated and moved under bootstrapped framework like all other templates.

Regards, AS Team.
The site that I am working on is still on my localhost so I don't have a website on the web yet. But you demo on your website does the same thing. On the "Contact Us" page if you hover over "Name" or "Email" or any of the other fields instead of getting the neat little box with the description, you get the html code.
Hello AUBRENSTR,
Just checked our demo preview, it looks just fine. Which browser are you using? Can you please provide us with screenshot of the problem?

Regards, AS Team.
I have tried it using IE, Firefox, Safari and Chrome on 2 different computers running Windows 8.1 and consistently get this behavior. On other AS templates when I hover over the fields in the contacts I get a neat little black box with white writing that that lists the field name and description, but on this template the html codes comes up when I hover not the black box. I will boot up my older computer running Windows 7 to see if I get the same results.
Hello AUBRENSTR,
In any case we will need to see your site.

Regards, AS Team.
Item Name:
002038
Author:
Downloads:
7061
Sales:
1388
Created:
2012-06-11
Updated:
2019-11-10
Item Version:
3.5.0
Supported Joomla:
Joomla 3 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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