Hi! I got problem with my template as002039. When I try to update an menu item and click close and save, the menu item get's unpublish on the status. When I try to publish it again, then it will not change. It will contain to be unpublish. I have done this several times earlier without any problems, but since a couple of month ago it doesn't work anymore! It's only happens when I work with menu items. Article and modules works fine. What's wrong? I also have template as002032. I would like to know if it's possible to change the form for registration on that template? If it's possible, how do I do it? I would appreciate some help as soon as possible. Thanks.
Regards Hans-Göran
AS Templates
POSTED: 2018-09-25
Hello HANSGG1014,
We are sorry, we do not see this item under your account, our support is available for the premium version only.
Regards, AS Team.
hansgg1014
POSTED: 2018-09-25
Is that my problem? I bought it from you in may 2017. I have the installation files on my webhotell.
AS Template 002039
Premium Version for Joomla! 3
Click here to see the template documentation.
Click here to ask your questions.
Click here for our customzation services.
Visit our site for more templates: http://www.astemplates.com.
This is how the template looks like inside. Please check this out one more time. Something must be wrong on your side regarding my account.
I need help here, otherwise I can't update my website. Thanks!
Regards
Hans-Göran
AS Templates
POSTED: 2018-09-25
Hello HANSGG1014,
We are sorry, under your account we can see 2 templates only: 002032 and 002050, probably you purchased it using another account.
Regards, AS Team.
hansgg1014
POSTED: 2018-09-26
I looked at the template when I saw the date and the template was updated in may 2017 by myself. The installation files looks like this and was installed 2015.
as002039_premium.zip
841,93 KB
12 mars 2015 21:20
package/x-generic
0644
as002039_quickstart.zip
27,25 MB
12 mars 2015 21:04
package/x-generic
0644
I have only one account. Maybe I got one earlier, but I can't remember the name on it. Is it possible for you to search in your database for it? It should start with Hansxxxx or my name!
I have purchased this template for sure, you can see it your self above. If you can't see purchased template older than two or three years old is not my problem, but I know for sure that I purchased it. Now I need help!! Will I get some or not??
AS Templates
POSTED: 2018-09-27
Hello HANSGG1014,
The license grants you to receive our support and access to download the item/design for a period of 365 days after the date of purchase, if the license is expired you may extend it from your AS account or purchase a new one.
Regards, AS Team.
hansgg1014
POSTED: 2018-09-27
Thanks for nothing!!! Now I know what kind of template I will not purchase next time I need one...
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
Regards Hans-Göran
We are sorry, we do not see this item under your account, our support is available for the premium version only.
Regards, AS Team.
AS Template 002039
Premium Version for Joomla! 3
Click here to see the template documentation.
Click here to ask your questions.
Click here for our customzation services.
Visit our site for more templates: http://www.astemplates.com.
This is how the template looks like inside. Please check this out one more time. Something must be wrong on your side regarding my account.
I need help here, otherwise I can't update my website. Thanks!
Regards
Hans-Göran
We are sorry, under your account we can see 2 templates only: 002032 and 002050, probably you purchased it using another account.
Regards, AS Team.
as002039_premium.zip
841,93 KB
12 mars 2015 21:20
package/x-generic
0644
as002039_quickstart.zip
27,25 MB
12 mars 2015 21:04
package/x-generic
0644
I have only one account. Maybe I got one earlier, but I can't remember the name on it. Is it possible for you to search in your database for it? It should start with Hansxxxx or my name!
I have purchased this template for sure, you can see it your self above. If you can't see purchased template older than two or three years old is not my problem, but I know for sure that I purchased it. Now I need help!! Will I get some or not??
The license grants you to receive our support and access to download the item/design for a period of 365 days after the date of purchase, if the license is expired you may extend it from your AS account or purchase a new one.
Regards, AS Team.