Joomla! Template 002040 - Item Support

I'm using AS002040 and when I try to create or publish a new CAPTIFY content the fronted gives me this message: Fatal error: Cannot redeclare class ContentModelArticles in /web/htdocs/ on line 680

What can I do?
Hello SALLY70,
What is your site url please? Have you installed it using quick-start installation package?

Regards, AS Team.
Hallo! My site-demo url (in progress) is
I've installed as002040 template but I could not install two of the extension due to "xml error".
Now captify doesn't work.
Do I hsve to reinstall Joomla?
Hello SALLY70,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

Regards, AS Team.
Thanks for the explanations.
I've now uploaded (by filezilla) all the unzipped content of the
As I went on the site, it shows me the phrase: "Joomla has successfully installed" and that I'd to remove the installation directory.
I didn't go through any installation (I just can't see how) and the problem persist.
Any suggestion?

Hello SALLY70,
If you would like to install quick-start package you have to delete all joomla files from your previous installation. The quick-start package already contains all joomla files.

Regards, AS Team.
Ok. I got it!!
Is there any specific as002040 italian language or should I use the joomla IT basic version?
Hello SALLY70,
You have to use Joomla version.

Regards, AS Team.
Thanks. It works!

Another problem: when I click on "CONTACT US" (now:contatti) in the home menu or on one of the article on the homepage as "Buy a Rent" (now "calendario") I can't go inside the content. The server said to me: "No input file specified." Can you explain me why?
Thank you.
Hello SALLY70,
What is your site url please?

Regards, AS Team.
Hello SALLY70,
It seems your server doesn't support Search Friendly URLs, try to disable this option in your Joomla admin panel -> Global Configurations page.

Regards, AS Team.
it works!!! Thank you!!
Hi! I want the modules in Position-6 (Customers, Managers, Support, Designers) will display ALL text just after the READ MORE and not under as-module-7.
Is it possible? Thank you!
Hello SALLY70,
Sorry, do you mean to show it on separate page?

Regards, AS Team.
No. I mean not separate the leading text from the rest IN the homepage. When I click on READ MORE of one of the item of position-6 (CUSTOMERS), the entire text appears below, under items of position-7. I want the item of position-6 opening just under READ MORE.
Otherwise when people click on READ MORE of CUSTOMERS of poosition-6 have the sensation that nothing happen! The page is opened below on the homepage, too low in the page.

Hello SALLY70,
You have to create a menu item for each article, in this case you will be able to manage modules assignment.

Regards, AS Team.
Ok! It works!

I have another question: Can I have the possibility (where is it?) to insert in an article/item a .pdf-file uploading it directly from my computer?
Thank you very much!
Hello SALLY70,
The template doesn't have such option, you have to install and config some extension which will allow you uploading files, you can find them on site, here is what we found for you:

Regards, AS Team.
Can you, kindly, provide me the module configuration of template AS02044?
Item Name:
Item Version:
Regular License
This item may be used for a single domain only.
Extended License

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