Joomla! Template Support History - 002046

sterrivel

POSTED: 2013-07-11

hi,

i'm using asmenu.

When i create a sub-menus on a menu item i allways have a bad link to the article that i created for the efect. Allways give eroor page 404. What can i do to fix it?

AS Templates

POSTED: 2013-07-11

Hello STERRIVEL,

Please provide us with an access to admin panel via Special Info in your astemplates account.

Regards, AS Team.

sterrivel

POSTED: 2013-07-11

Hi
I had provide the acess on Special Info.
You can test the error links on item menu "ServiÃ§os".

Thanks again

AS Templates

POSTED: 2013-07-11

Hello STERRIVEL,

we can't access to http://criabit.com

Regards, AS Team.

sterrivel

POSTED: 2013-07-11

hi,

can you try again to acess criabit.com? Some times the server is slow or is temporary down.

Thanks

sterrivel

POSTED: 2013-07-11

Joomla! Version Joomla! 3.1.1 Stable [ Ember ] 26-April-2013 14:00 GMT
Joomla! Platform Version Joomla Platform 12.2.0 Stable [ Neil Armstrong ] 21-September-2012 00:00 GMT

AS Templates

POSTED: 2013-07-11

Hello STERRIVEL,

We recommend to install the quickstart package for understanding of all available futures and module positions in current template.

For more info please read following information :
http://www.astemplates.com/howto/170-87

Regards, AS Team.

sterrivel

POSTED: 2013-07-12

Now i had installed quickstart_package and the problem still the same.

Please click on sub-menu articles and you can see that the same error persist.

i realy need your urgent help, because i must finish this configuration to a costumer.

Please consult the new Special Info to access the new admin panel

Regards, Sterrivel

AS Templates

POSTED: 2013-07-13

Hello STERRIVEL,

Sorry, but we can't access to your site. Please check it with your hosting provider.

Regards, AS Team.

sterrivel

POSTED: 2013-07-13

Hi,

My hosting provider in under DDos attack. Some times its more slow or temporarily down (max. 1-2mm). Please can how try hard, number times necessary until get access?

Thanks

sterrivel

POSTED: 2013-07-13

Another error founded in your original configuration:

http://www.criabit.com/index.php/features

Warning
JUser: :_load: Unable to load user with ID: 898

sterrivel

POSTED: 2013-07-13

Hi,

Exemple link errors in you quickstart_package installation, the same as my initial configuration whitout your first help.

Please click:

http://www.criabit.com/index.php/features/color-styles
http://www.criabit.com/index.php/features/module-positions
http://www.criabit.com/index.php/features/parameters

etc...

http://www.criabit.com/index.php/about-us/our-team

etc..

http://www.criabit.com/index.php/blog/blog-1
http://www.criabit.com/index.php/blog/blog-3

etc

etc

Thanks

AS Templates

POSTED: 2013-07-13

Hello STERRIVEL,

Did you do any changes in the template?
Please reinstall quickstart package or ask to our services : http://www.astemplates.com/installationservices

Regards, AS Team.

sterrivel

POSTED: 2013-07-13

hi,

Before our first contact, on my first joomla instalation (among many on my present life) a had link problems whith sub-menus with this template.

After that i had made a new instalation whit your quickstart package and the problems persist.

No i didn't made any changes after install quickstart package.

I had installed other free template from AStemplates, in this same host provider, and i didn' t have his kind of sub-menu link problems.

--------------------------------------------------------------------------
Please click:

http://www.criabit.com/index.php/features/color-styles
http://www.criabit.com/index.php/features/module-positions
http://www.criabit.com/index.php/features/parameters

http://www.criabit.com/index.php/about-us/our-team

http://www.criabit.com/index.php/blog/blog-1
http://www.criabit.com/index.php/blog/blog-3

---------------------------------------------------------------------------

Another error founded in your original configuration:

http://www.criabit.com/index.php/features

Warning
JUser: :_load: Unable to load user with ID: 898

------------------------------------------------------------------------------

Please understand, i dont have much more time for waiting for a soltution or bug fixes on your template. I have a costumer waiting for a final result order.

It's possible swith this template for another one? I sugest swith this one (002046 extended license) for another 2 (Infinitum regular license + 002051 regular license) ?

Thanks

AS Templates

POSTED: 2013-07-13

Hello STERRIVEL,
It looks like the user you have provided to us doesn't have admin permissions, we need an access to you Joomla Global configuration panel.

Regards, AS Team.

Joomla! Template 002046 - Item Support

AS Designing Templates Club