Joomla! Template 002056 - Item Support

I just bought a full version and now it says go to my template account. Where is that?
Hello LESEDWARDS,
The item you can download from 'My Purchased Items' section of your AS Template account.
Please click on the URL below or copy it to your browser's address bar and use your assigned username and password to access your AS Template account:
URL: https://astemplates.com/signin

Regards, AS Team.
Hello I just bought this template and using quick start install. I got through the 1st page but the second page has me stuck. Keeps saying it cannot find my data base. I have tried everything. If anyone can help with this that would be great.
Cannot get through the quick start.
Error
Could not connect to the database. Connector returned number: Could not connect to MySQL server. Seems very complicated to be quick start. I\I am use to doing it the old fashion way where you made your own code through a text editor but decided it was time to update. Please help me out.
Hello LESEDWARDS,
For any joomla installation you must to have database connection, if you do not know it please contact your hosting provider.

Regards, AS Team.
Thanks for your help. I will be contacting Paypal to let them know that I have been scammed and will request full refund. I have worked on websites for years and never run into this kind of trouble. All I want is the full site up and going then I can go in and change articles and photos and make the menus the way I want therm. I tried installing it the manual way but now I have nothing a generic one page login form. Does not look anything like te actual site is suppose to look.
Three hours working on something that should be basic and then back at it this morning and all I get is error after error. Now an invalid token key. Time to get my money back.
Hello LESEDWARDS,
This issue is related to the Joomla, what is your website url please?

Regards, AS Team.
klcichlidcrazy.ca
Hello LESEDWARDS,
The connection to your database you can find in the configuration.php file in your hosting root folder.

Regards, AS Team.
I have been all through my PHP Configuration file. Tried every name and number and still get the same error. Two days of trying everything I can think of and nothing. Biggest disappointment as far as a simple Joomla template. escalating my claim with Paypal.
If it is so simple then email me the information, call me and I will find it with your help and get it looked after.. I called your number and someone said no tech support.
Hello LESEDWARDS,
We cannot email it to you because we do not know it, you can get it from your hosting provider or you can find it in the configuration.php file. You have to look the following 3 parameters in case to connect your database:

public $host = 'your_db_localhost_name';
public $user = 'your_db_username';
public $password = 'your_db_password';

The quick-start installation documentation you can find here:
https://www.astemplates.com/joomla-template-documentation/205-002056

Regards, AS Team.
Finally I got through it. but checkout my website. I thought with the quick start I would get the whole site. I am still on the premium edition and in my templates I only have the premium to choose from.
www.klcichlidcrazy.ca
Hello LESEDWARDS,
Please try to install and check how it will work default Joomla installation from https://downloads.joomla.org/

Regards, AS Team.
klcichlidcrazy.ca
I am at a meeting tonight. I will try to reinstall the quick start later. Now that I gave the proper info I should be okay.
Now I have forgot how to run the quick Start. I have deleted the Premium Edition template and want to run the quick start from a blank slate now that I know the information to input.
Hello LESEDWARDS,
We are sorry, got a message from PayPal that you opened a dispute, as result we will not be able to provide you with support until the dispute will not be resolved.

Regards, AS Team.
I have been at this all morning once again. Now since Wednesday. Time wasted and now cant run the quick start. Copied the complete unzipped folder over to my site and keep trying to run the install.php from the install directory. Please post something back. I think I stumbled upon the quick install the first time.

Fatal error: require_once(): Failed opening required '/data/24/3/49/54/3864380/user/4292825/htdocs/cichlids/as002056_quickstart/libraries/import.legacy.php' (include_path='.:/usr/share/php:/usr/services/vux/lib/php') in /data/24/3/49/54/3864380/user/4292825/htdocs/cichlids/as002056_quickstart/includes/framework.php on line 15
Item Name:
002056
Author:
Downloads:
6100
Sales:
1119
Created:
2013-10-01
Updated:
2019-10-20
Item Version:
2.3.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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