Joomla! Template 002062 - Item Support

Hello, sorry to bother, but i can't find it. Where or how could i see modules position on this template?
Please see the following page:

Regards, AS Team.
Thank you very much.

Another question: How could i center logo? Do i need to edit a file or there's some parameter to change on template settings?
Something went wrong when i installed the template and i can't see settings labels properly.
See it in the following image:
We are sorry, we are not providing support to our free items.

Regards, AS Team.
Hello again, i have paid for the template. Can you tell me now how could i center the logo?
Thank you.
What is your site url please? Our suggestion is to install it using quick-start installation package and then start to change the content.

Regards, AS Team.
I have it already installed and i have already changed the logo. I also have joomla already installed so i don't need the quickstart.

The url is

I have some experience on joomla and template fidling, just don't want to be poklng and reading all the code to find where to do it.

Thank you.
The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.

The template style doesn't have an option to put the logo in the center, the logo in this template is aligned to the right, here you can see the demo:

We checked your site source code, you did not set properly size for the menu and logo, the menu size should be set to 8 columns and logo to 4 columns, the option you can find under menu module advanced options, for the logo please see template parameters.

Regards, AS Team.
I'm sorry but, why should i set 8 columns for menu and 4 to logo?
Sorry but menu advanced options has no columns size. ¿Is bootstrap size?
8 and 4 is set in our demo preview, but you can set to any size you wish. Yes, bootstrap size.

Regards, AS Team.
Ok thank you, but bootstrap size changes nothing, the menu keeps the same width.
I'm trying menu in position 10 and there's no change.
All modules and settings you can find here:

Regards, AS Team.
I'm sorry, i don't understand.
Bootstrap size does not change menu width or anything at all as far as i could see and you send me something I can already see by just watching the installed template on joomla. Also it does not explain anywhere what bootstrap size does or how to use it.

I have just bought this template and it really does not suit my needs, so i would like a reimbursment if possible.

I'm investigating now 002034 which seems more adequeate to my needs.
In case i decide to keep this one could it be possible to credit the current payment to this one instead of reimbursment?
We are sorry, since we are offering non-tangible irrevocable goods we do not issue refunds/exchanges once the order is accomplished and the item download link is provided. As a customer you are responsible for understanding this upon purchasing any item/design on our site.

Regards, AS Team.
Well, i bought because i was told that you don't provide support for free stuff, but then i ask for support and you don't give it either. Just an answer that answers NOTHING that can't be found in the template itself.

Now to avoid making you trouble i asked to change the payment for another template. You can take the download link if you want, i'm not using the bought template because it turned out to be useless without the promised support.

And i'm still in need for a proper answer about what i have bought.
Please see the following page regarding bootstrap column system:

To avoid all these problems, we one more time suggest you to install this template using quick-start installation package on some demo folder or server and use it as documentation. It will save a lot of your time.

Regards, AS Team.
Ok, but it still does not make the menu resize properly no mather the screen i try or bootstrap size.
The position 10 (left sidebar), in our template is set to 4 columns, as result you can not make your menu more than 4 columns without changing the left sidebar size.

Regards, AS Team.
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