Hello,
I tried to install the quickstart for this template, but the installation got stucked on the database details, step2. I already created the database on cpanel as usual and the initial check for the installation is all in green. The hosting provider exceeds all the requirements for this template as per the manual. Please let me know what can cause this problem.
Thanks.
Gerardo Ruiz.
PrimerTemplates
POSTED: 2014-03-11
Hello GERARDON,
If the installation is stuck on the step where the tables are being installed, then you will have to increase the execution time on your server. You might consider reading this post: http://forum.joomla.org/viewtopic.php?f=707&t=793044&sid=2b037eb6cda6f6b0bbf70565dad19d2e . Otherwise, I will need to see the error that you are getting. If you can, please take a snapshot and email it to me via the email address provided in the template user manual.
Thank you
Kind Regards
gerardon
POSTED: 2014-03-13
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I tried to install the quickstart for this template, but the installation got stucked on the database details, step2. I already created the database on cpanel as usual and the initial check for the installation is all in green. The hosting provider exceeds all the requirements for this template as per the manual. Please let me know what can cause this problem.
Thanks.
Gerardo Ruiz.
If the installation is stuck on the step where the tables are being installed, then you will have to increase the execution time on your server. You might consider reading this post: http://forum.joomla.org/viewtopic.php?f=707&t=793044&sid=2b037eb6cda6f6b0bbf70565dad19d2e . Otherwise, I will need to see the error that you are getting. If you can, please take a snapshot and email it to me via the email address provided in the template user manual.
Thank you
Kind Regards
It will be published after it has been approved by the Website Administrator.