I purchased the pro version of AS Template 002077 (multi-website).
All is working, except the jpg logo I chose for the template will not display at all when I run the Superfish Menu. I have tried different sizes of image files and different images but none display. Timely help would be greatly appreciated.
Many thanks.
AS Templates
POSTED: 2016-09-30
Hello CLUDWIG,
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
cludwig
POSTED: 2016-09-30
I have done so. Let me know if you require anything more.
Chris
AS Templates
POSTED: 2016-10-01
Hello CLUDWIG,
Unfortunately you did not install this template using quick-start installation package and you missed some scripts, we fixed this issue with the logo preview, but we still suggest you to install it using quick-start installation package, it will save days of your time.
Regards, AS Team.
cludwig
POSTED: 2017-06-22
Hello AS support.
My website using template 002077 (which I purchased) is working well except for one issue.
The mobile functionality of AS Superfish Menu is not working. Specifically, the "hamburger" appears, but is non-functional.
Many thanks,
Chris
AS Templates
POSTED: 2017-06-22
Hello CLUDWIG,
Try to reinstall it, hope it will help you.
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I purchased the pro version of AS Template 002077 (multi-website).
All is working, except the jpg logo I chose for the template will not display at all when I run the Superfish Menu. I have tried different sizes of image files and different images but none display. Timely help would be greatly appreciated.
Many thanks.
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
Chris
Unfortunately you did not install this template using quick-start installation package and you missed some scripts, we fixed this issue with the logo preview, but we still suggest you to install it using quick-start installation package, it will save days of your time.
Regards, AS Team.
My website using template 002077 (which I purchased) is working well except for one issue.
The mobile functionality of AS Superfish Menu is not working. Specifically, the "hamburger" appears, but is non-functional.
Many thanks,
Chris
Try to reinstall it, hope it will help you.
Regards, AS Team.