We have purchased your beautiful template. We made a nice site and we have several questions:
1. in our case the content is covered by the menu in the desktop and tablet layout, It makes no difference if this is the sequence slider or just text. In the phone layout this problem does not appear. How can we solve this?
2. the nice bullets from the WHY part in the template hover over the text in the phone and tablet layout, in the desktop layout they appear nicely aside. Can you indicate how we can solve this?
3. in the our team part, we have only one person. In the desktop and tablet this appears nicely centred, however, in the phone layout it aligns left. How can we centre this in the phone layout too?
4. In several sections their is a background image that originates from the template (crystal images). How can we replace them or remove them?
AS Templates
POSTED: 2017-05-05
Hello OSENSEWEB,
What is your website url please?
Regards, AS Team.
osenseweb
POSTED: 2017-05-08
Dear AS Team,
This is www.edwinijpeij.nl.
Kind regards,
OSenseWeb
AS Templates
POSTED: 2017-05-08
Hello OSENSEWEB,
1. You can disable it using Sticky Menu parameter under the Superfish menu -> Menu options tab.
2. The WHY bullets is designed for modules only like you can see here:
https://demo.astemplates.com/joomla-templates/002077/index.php/about-us/our-history
You can not put them in articles.
3. You can do it by changing 'width' property from '50%' to '100%' in the '/templates/as002077/css/media.767.css' file, in the following class:
4. It can be done by editing '/templates/as002077/css/tmpl.default.css' file. You can easy determinate the file which should be changed and the css class by installing and using Firebug plugin or Firebug DevTools https://getfirebug.com/
For more info please see the following article:
http://blog.astemplates.com/firebug-tutorial/#more-402
Regards, AS Team.
osenseweb
POSTED: 2017-05-11
Dear AS team,
Thank you very much. We resolved the most issues listed above. Your support was of great help.
We see the point regarding the why bullets. We placed them in a module, however, it seems only to work in one position in the template only. It seems not to work in content positions where the behaviour remains as used in an article. We would like to have the "why" in top of the homepage as content-1. Is there any possibility to arrange this?
Next to that, it would be very helpful if there is a template layout available. Where can we find this?
Also we noticed that the "back to top" button only appears in the desktop and not tablet and phone version. Is there anything we missed there?
Is there also an option where we can adjust where the responsiveness reacts? Now appears on the iPad in portrait orientation the desktop version. We suppose it is related to the pixel width, or not?
AS Templates
POSTED: 2017-05-11
Hello OSENSEWEB,
For checking the issue with bullets in module position content-1 we need an access to your Joomla admin panel, the info please put in the Special info area under your Purchased items section of your AS account.
The template module positions you can preview here:
https://www.astemplates.com/joomla-template-documentation/383-240-template-module-positions
It is disabled for devices with screen resolution less than 979px, you can enable it in 'templates/as002077/css/media.979.css' and 'templates/as002077/css/media.767.css' files, please look for the following class:
#back-top {
display: none;
}
The responsiveness comes from Bootstrap Framework, but you can rewrite it using the template media css files.
Regards, AS Team.
osenseweb
POSTED: 2017-05-13
Thank you very much for the support, very helpful.
We notice that there is no language switcher position available. Is it possible to install one?
AS Templates
POSTED: 2017-05-13
Hello OSENSEWEB,
You can pit it and config in as-breadcrumbs position, probably you will need to add some custom css.
Regards, AS Team.
osenseweb
POSTED: 2017-06-05
Dear AS Team,
I have some troubles setting up the reCAPTCHA v2 in my template.
As the instructions found on your Blog look to be old (referring to v1), I would like to ask you if there is something that I miss in my settings :
- activated the Plugin and introduced the API Site Key & Secret Key
- in Global Config I have set the default captcha-recaptcha
- in the User Options I have also chose for captcha-recaptcha.
If I choose reCAPTCHA v1 in the Plugin, I have the icon in my Contact Form - but the v1 is no longer supported by Google, so I am obliged to choose for v2 - but does not appear in my Contact Form.
Do you have any suggestion?
AS Templates
POSTED: 2017-06-06
Hello OSENSEWEB,
Joomla support reCAPTCHA V2. It should work. Have you made new site and secret keys via the Google website? The old (v1) keys will need to be replaced with newly generated keys.
Regards, AS Team.
osenseweb
POSTED: 2017-06-07
Dear AS team,
I had generated a new site and secret Keys via Google website and added in the Plugin, but as I said, did not work. I've noticed two things:
1. Main Home Menu uses as External URL a module named Contact Us made with your AS Contact Form (there reCAPTCHA v2 does even not appear after I pressed Required Captcha (which is my concern)
2. In the Main Sub Menu where Contact section has been created as a Menu Item Type from "Single Contact", the reCAPTCHA v2 it's working.
Regards
AS Templates
POSTED: 2017-06-07
Hello OSENSEWEB,
Please provide us with ann access to Joomla Admin panel via Special Info text-area in Your AS Templates account.
Regards, AS Team.
osenseweb
POSTED: 2017-06-08
Hello AS team,
You have the information there.
Can you also check the issue described before with the WHY bullets from module position content-1? We have removed them because they were not properly displayed, but we would like to have them.
By the way, we have upgraded to Joomla 3.7.1 (having PHP 7.0) and I experience that on desktop view we cannot access any more the Articles, while on mobile (iphone) this is possible. Do you have any suggestion?
osenseweb
POSTED: 2017-06-13
Dear AS team, coming back regarding accessing the Articles on the desktop view - I have identified that it's because of the Browser. I use Safari, but in Google Chrome it's working fine. I just need to refresh Safari, I suppose.
Have you had time to look into reCaptcha v2 in AS Contact Form that we use in the Main Home Menu?
osenseweb
POSTED: 2017-06-27
Hello AS team,
As I haven't received any update from you regarding AS Contact Form to accept reCaptcha v2, I just want to let you know that I am going to remove it tomorrow from my site. Pity that AS team could not solve this.
osenseweb
POSTED: 2017-08-07
Hello AS team,
I experience an issue that I would not have expected, since you promote that your templates are responsive. By accessing Mobile-Friendly test by Google, the result is : page is not mobile friendly!
Also this message appears below the URL in Google Search.
Can you please indicate if there is something that I missed in the set-up of the template?
Regards
AS Templates
POSTED: 2017-08-07
Hello OSENSEWEB,
Just checked our demo preview, it is fully support mobile devices. You should receive from Google a list of issues on your website which should be fixed, you have to check them and fix accordingly.
Do you have any idea why due to some JS and CSS files things go wrong?
Could not load 22 pages like these : http://www.edwinijpeij.nl/cache/css/34f3637cb4f706d1034b323ffaa5d026.php
http://www.edwinijpeij.nl/cache/js/0fd288a50dd6e4c97d76c7dff8645948.php
http://www.edwinijpeij.nl/cache/js/126fe6f3bb5d99bb4f6972288b5e7e92.php
......
Regards,
osenseweb
POSTED: 2017-10-05
Dear AS Team,
I experience in Google Chrome that the main menu is not working (e.g scrolling down to : /#content-row-1, etc). It's working in Safari, Firefox, but not in Chrome. Do you have any advise?
Thank you.
AS Templates
POSTED: 2017-10-05
Hello OSENSEWEB,
Thank you for noticing about this issue, we are checking it.
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We have purchased your beautiful template. We made a nice site and we have several questions:
1. in our case the content is covered by the menu in the desktop and tablet layout, It makes no difference if this is the sequence slider or just text. In the phone layout this problem does not appear. How can we solve this?
2. the nice bullets from the WHY part in the template hover over the text in the phone and tablet layout, in the desktop layout they appear nicely aside. Can you indicate how we can solve this?
3. in the our team part, we have only one person. In the desktop and tablet this appears nicely centred, however, in the phone layout it aligns left. How can we centre this in the phone layout too?
4. In several sections their is a background image that originates from the template (crystal images). How can we replace them or remove them?
What is your website url please?
Regards, AS Team.
This is www.edwinijpeij.nl.
Kind regards,
OSenseWeb
1. You can disable it using Sticky Menu parameter under the Superfish menu -> Menu options tab.
2. The WHY bullets is designed for modules only like you can see here:
https://demo.astemplates.com/joomla-templates/002077/index.php/about-us/our-history
You can not put them in articles.
3. You can do it by changing 'width' property from '50%' to '100%' in the '/templates/as002077/css/media.767.css' file, in the following class:
.team .item {
display: inline-block;
font-size: 17px;
line-height: 25px;
vertical-align: top;
width: 50%;
}
4. It can be done by editing '/templates/as002077/css/tmpl.default.css' file. You can easy determinate the file which should be changed and the css class by installing and using Firebug plugin or Firebug DevTools https://getfirebug.com/
For more info please see the following article:
http://blog.astemplates.com/firebug-tutorial/#more-402
Regards, AS Team.
Thank you very much. We resolved the most issues listed above. Your support was of great help.
We see the point regarding the why bullets. We placed them in a module, however, it seems only to work in one position in the template only. It seems not to work in content positions where the behaviour remains as used in an article. We would like to have the "why" in top of the homepage as content-1. Is there any possibility to arrange this?
Next to that, it would be very helpful if there is a template layout available. Where can we find this?
Also we noticed that the "back to top" button only appears in the desktop and not tablet and phone version. Is there anything we missed there?
Is there also an option where we can adjust where the responsiveness reacts? Now appears on the iPad in portrait orientation the desktop version. We suppose it is related to the pixel width, or not?
For checking the issue with bullets in module position content-1 we need an access to your Joomla admin panel, the info please put in the Special info area under your Purchased items section of your AS account.
The template module positions you can preview here:
https://www.astemplates.com/joomla-template-documentation/383-240-template-module-positions
It is disabled for devices with screen resolution less than 979px, you can enable it in 'templates/as002077/css/media.979.css' and 'templates/as002077/css/media.767.css' files, please look for the following class:
#back-top {
display: none;
}
The responsiveness comes from Bootstrap Framework, but you can rewrite it using the template media css files.
Regards, AS Team.
We notice that there is no language switcher position available. Is it possible to install one?
You can pit it and config in as-breadcrumbs position, probably you will need to add some custom css.
Regards, AS Team.
I have some troubles setting up the reCAPTCHA v2 in my template.
As the instructions found on your Blog look to be old (referring to v1), I would like to ask you if there is something that I miss in my settings :
- activated the Plugin and introduced the API Site Key & Secret Key
- in Global Config I have set the default captcha-recaptcha
- in the User Options I have also chose for captcha-recaptcha.
If I choose reCAPTCHA v1 in the Plugin, I have the icon in my Contact Form - but the v1 is no longer supported by Google, so I am obliged to choose for v2 - but does not appear in my Contact Form.
Do you have any suggestion?
Joomla support reCAPTCHA V2. It should work. Have you made new site and secret keys via the Google website? The old (v1) keys will need to be replaced with newly generated keys.
Regards, AS Team.
I had generated a new site and secret Keys via Google website and added in the Plugin, but as I said, did not work. I've noticed two things:
1. Main Home Menu uses as External URL a module named Contact Us made with your AS Contact Form (there reCAPTCHA v2 does even not appear after I pressed Required Captcha (which is my concern)
2. In the Main Sub Menu where Contact section has been created as a Menu Item Type from "Single Contact", the reCAPTCHA v2 it's working.
Regards
Please provide us with ann access to Joomla Admin panel via Special Info text-area in Your AS Templates account.
Regards, AS Team.
You have the information there.
Can you also check the issue described before with the WHY bullets from module position content-1? We have removed them because they were not properly displayed, but we would like to have them.
By the way, we have upgraded to Joomla 3.7.1 (having PHP 7.0) and I experience that on desktop view we cannot access any more the Articles, while on mobile (iphone) this is possible. Do you have any suggestion?
Have you had time to look into reCaptcha v2 in AS Contact Form that we use in the Main Home Menu?
As I haven't received any update from you regarding AS Contact Form to accept reCaptcha v2, I just want to let you know that I am going to remove it tomorrow from my site. Pity that AS team could not solve this.
I experience an issue that I would not have expected, since you promote that your templates are responsive. By accessing Mobile-Friendly test by Google, the result is : page is not mobile friendly!
Also this message appears below the URL in Google Search.
Can you please indicate if there is something that I missed in the set-up of the template?
Regards
Just checked our demo preview, it is fully support mobile devices. You should receive from Google a list of issues on your website which should be fixed, you have to check them and fix accordingly.
Regards, AS Team.
Then it's very weird
https://search.google.com/test/mobile-friendly?id=zN_uWjE9TO9DC2Y4_k2HpQ
Do you have any idea why due to some JS and CSS files things go wrong?
Could not load 22 pages like these : http://www.edwinijpeij.nl/cache/css/34f3637cb4f706d1034b323ffaa5d026.php
http://www.edwinijpeij.nl/cache/js/0fd288a50dd6e4c97d76c7dff8645948.php
http://www.edwinijpeij.nl/cache/js/126fe6f3bb5d99bb4f6972288b5e7e92.php
......
Regards,
I experience in Google Chrome that the main menu is not working (e.g scrolling down to : /#content-row-1, etc). It's working in Safari, Firefox, but not in Chrome. Do you have any advise?
Thank you.
Thank you for noticing about this issue, we are checking it.
Regards, AS Team.