dear as,
today I purchased this template. install the quick start. After installation, if I open my webpage will not display anything. joomla to work, but not the template. What is the problem?
Best regards,
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Did you install sample data due Finalization step? For more info please see the template documentation:
http://www.astemplates.com/joomla-template-documentation/55-002022
Regards, AS Team.
szabika2
POSTED: 2015-11-15
Hello AS,
Of course, at the end of the install sample data.
But when I open my web page, just play and not display anything.
Regards,
szabika2
POSTED: 2015-11-15
Already five or re-installed and when you open the Web page does not display anything.
I do not know what the problem may be with him.
Regards,
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Can you please provide us with an access to your server via FTP and Joomla admin panel for checking this issue? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
szabika2
POSTED: 2015-11-15
Hello AS,
I put the info in Special info area.
Regards,
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Everything looks fine, can you please try to install and check default Joomla package from https://www.joomla.org/download.html
website?
Regards, AS Team.
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Also please check your server logs, probably you have some misconfigurations on your server.
Regards, AS Team.
szabika2
POSTED: 2015-11-15
Hello AS,
I tried the default joomla and I installed the template. it was good. but if I install the quick start is not good.
Regards,
AS Templates
POSTED: 2015-11-15
Hello SZABIKA2,
Can you please provide us with an access to your cPanel?
Regards, AS Team.
szabika2
POSTED: 2015-11-16
Unfortunately, we can not give.
Regards,
szabika2
POSTED: 2015-11-16
Hello AS,
So far, the 5.x template I used the 2.5.x joomla with. I had no problems with it.
Regards,
AS Templates
POSTED: 2015-11-16
Hello SZABIKA2,
We changed our template to default Joomla Beez3 template, still the same problem. We have to see your server logs, sorry, without access to your cPanel we will not be able to help you.
Regards, AS Team.
szabika2
POSTED: 2015-11-17
Hello AS,
I would like to ask that we managed to find some solution?
Regards,
AS Templates
POSTED: 2015-11-17
Hello SZABIKA2,
Sorry, where we can see your server logs? As well we can not find how we can access you SQL databases, can you please let us know where we can find it?
Regards, AS Team.
szabika2
POSTED: 2015-11-17
Hello AS,
I typed the information on Special info area.
Regards,
szabika2
POSTED: 2015-11-17
Hello AS,
I installed the default joomla again.
Then I installed manually as002022 template.
So it works properly. I just do not know
configure the modules.
Regards,
szabika2
POSTED: 2015-11-18
Dear AS,
If you can not find another solution, it is possible for you to set all the modules?
Regards,
AS Templates
POSTED: 2015-11-18
Hello SZABIKA2,
Did you take and install the Joomla package from joomla.org website or from your hosting provider?
Get an access to all 94 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
today I purchased this template. install the quick start. After installation, if I open my webpage will not display anything. joomla to work, but not the template. What is the problem?
Best regards,
Did you install sample data due Finalization step? For more info please see the template documentation:
http://www.astemplates.com/joomla-template-documentation/55-002022
Regards, AS Team.
Of course, at the end of the install sample data.
But when I open my web page, just play and not display anything.
Regards,
I do not know what the problem may be with him.
Regards,
Can you please provide us with an access to your server via FTP and Joomla admin panel for checking this issue? The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
I put the info in Special info area.
Regards,
Everything looks fine, can you please try to install and check default Joomla package from https://www.joomla.org/download.html
website?
Regards, AS Team.
Also please check your server logs, probably you have some misconfigurations on your server.
Regards, AS Team.
I tried the default joomla and I installed the template. it was good. but if I install the quick start is not good.
Regards,
Can you please provide us with an access to your cPanel?
Regards, AS Team.
Regards,
So far, the 5.x template I used the 2.5.x joomla with. I had no problems with it.
Regards,
We changed our template to default Joomla Beez3 template, still the same problem. We have to see your server logs, sorry, without access to your cPanel we will not be able to help you.
Regards, AS Team.
I would like to ask that we managed to find some solution?
Regards,
Sorry, where we can see your server logs? As well we can not find how we can access you SQL databases, can you please let us know where we can find it?
Regards, AS Team.
I typed the information on Special info area.
Regards,
I installed the default joomla again.
Then I installed manually as002022 template.
So it works properly. I just do not know
configure the modules.
Regards,
If you can not find another solution, it is possible for you to set all the modules?
Regards,
Did you take and install the Joomla package from joomla.org website or from your hosting provider?
Regards, AS Team.
Yes, I know, but the Joomla 2.5.x version.
Regards,