Joomla! Template 002097 - Item Support

I just purchased (I installed free version to test). How do I remove branding at bottom? UN Bill7979.

I would prefer to not have to reinstall if there are no other plusses to installing paid version.

Thanks,

Bill


Hello BILL7979,
Did you make any changes in the template source code? For removing the branding we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
No changes to template code.

I sent log in info for access to the admin of the site as discussed above.

Thanks,

Bill

Hello BILL7979,
Can you please let us know the full path to your Joomla admin panel?

Regards, AS Team.
I have been using the My Purchased Items and it does not seem to be working. I have tried many times to send. The path is xtecmedia.com/j35. Any idea when this might happen?
Hello BILL7979,
In the Additional info section please put path to your admin panel, username and password, currently you have path only.

Regards, AS Team.
This is bill7979 and I sent the the information about path to admin and UN and PW. Haven't heard back.

Thanks,

Bill
Hello BILL7979,
Sorry, we cannot connect your admin panel: Username and password do not match or you do not have an account yet.
Please check.

Regards, AS Team.
I tested before I sent and just tested again and there is no problem accessing the Joomla backend using the credentials I sent to you.

Can you try again please. This is taking a while.

Bill

Hello BILL7979,
Now it is OK, we changed the free template to the premium.

Regards, AS Team.
Thank you.
Item Name:
002097
Author:
Downloads:
3885
Sales:
617
Created:
2016-04-12
Updated:
2023-12-08
Item Version:
4.1.0
Supported Joomla:
Joomla 5 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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