After the Update to Joomla Joomla 3.9.24 I only see white pages in the frontend.
I have an Update error message:
your Smart Slider 3 license key invalid, please enter again!
Failed to extract file: api.php_action_joomla_update_product_smartslider3_pro_1_.....de_license_platform_joomla
Joomdev
POSTED: 2021-02-21
Hello HULLBALL,
I am unable to access your site frontend and even backend. It looks like a problem from the server-side.
And please confirm your site PHP version.
HullBall
POSTED: 2021-02-27
Hello joomdev, the user admin was deleted by me.
I have now reinstalled the jdohio website, the frotend is visible, you should now be able to understand the problem.
I still see only white pages in the frontend after updating to Joomla Joomla 3.9.24. Extensions update is not possible. (Update error, your Smart Slider 3 license key invalid, please enter again! Failed to extract file: api.php_action_joomla_update_product_smartslider3
_pro_1_domain _..... de_license_platform_joomla.
Php Version 7.4 is currently running.
I ask for your support again.
HullBall
POSTED: 2021-02-28
I was able to eliminate the error with the joomla update by reinstalling the template. Only the problem with the Smart Slider 3 license key is still there.
Joomdev
POSTED: 2021-03-16
Hello HULLBALL,
Sorry for the late reply. Am happy you solved the problem. Smart Slider 3 is a pro extension and we haven't the rights to distribute the license key. So if you want you can purchase it from the respected site.
I have an Update error message:
your Smart Slider 3 license key invalid, please enter again!
Failed to extract file: api.php_action_joomla_update_product_smartslider3_pro_1_.....de_license_platform_joomla
I am unable to access your site frontend and even backend. It looks like a problem from the server-side.
And please confirm your site PHP version.
I have now reinstalled the jdohio website, the frotend is visible, you should now be able to understand the problem.
I still see only white pages in the frontend after updating to Joomla Joomla 3.9.24. Extensions update is not possible. (Update error, your Smart Slider 3 license key invalid, please enter again! Failed to extract file: api.php_action_joomla_update_product_smartslider3
_pro_1_domain _..... de_license_platform_joomla.
Php Version 7.4 is currently running.
I ask for your support again.
Sorry for the late reply. Am happy you solved the problem. Smart Slider 3 is a pro extension and we haven't the rights to distribute the license key. So if you want you can purchase it from the respected site.