Joomla! Template 002104 - Item Support

I have an existing homepage in Joomla and want to install the template, but somehow it does not work.
My Joomla version is 3.8.6., my provider is 1and1, the message is:0 "did not find any installation package"
I tried the zipped download and the unzipped version, can you help me?
Hello CLEVERSMART,
Our suggestion is to install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
https://www.astemplates.com/joomla-template-documentation/786-002104

Regards, AS Team.
Thanks, for your support. We have now installed quick-start installation package and things work fine so far. Just a question: we did not recognize the peach dots falling down from the top line down. It looks like the screen is broken. Is there a possibility to delete them?
Hello CLEVERSMART,
What is your website url please?

Regards, AS Team.
Something else: If I use userlogin to edit articles, the menu always appears above the tiny mc editor, which is okay. But something is wrong with the logo. I changed the logo of the template and if I edit articles the logo is always on one and the same position (in the left corner of my screen) just in front of my text, or in front of the editor icons ... how can I change this?
Hello CLEVERSMART,
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
my website is www.joomla-testwebsite.com
Hello CLEVERSMART,
Please see '/templates/as002104/css/tmpl.default.css' file the following class, line 54:

#wrapper {
margin: 0 auto;
position: relative;
background-image: url(../images/body.wrapper.png);
background-position: top center;
background-repeat: no-repeat;
}

Regards, AS Team.
Sorry, this is just as it is in my css file, do I have to change something? If I do not want to have those dots, what should I change? Can you help me?
Hello CLEVERSMART,
You have to remove the background image from the css class or you can replace it with yours.

Regards, AS Team.
okay thanks for your support.
If we login in frontend and edit articles, we cannot save them.
e.g. we want to edit article "weitere Fremdsprachen" (Angebot > Fremdsprachen). If we click on the save button, the default message "Möchten Sie die Website verlassen? Die von Ihnen vorgenommenen Änderungen werden möglicherweise nicht gespeichert." appears
(Do you want to exit website? The changes you made will probobly not be saved.) And you can only choose between the buttons "exit" or "cancel". How is it possible to work in frontend??? We need this feature.
Additionally our logo appears in the middle of the screen in editor view, just in front of the text or the editor bar.
Please help.
Hello CLEVERSMART,
What page are you using to login in your front end?

Regards, AS Team.
The same as before (joomla-testwebsite.com) as shown in my support area.
Hello CLEVERSMART,
Sorry, we do not see the login module on your home page, how we can login your front end?

Regards, AS Team.
Sorry, but we have hidden in in the footer, in the social menue right beside google and facebook, called "login".

Regards
Hello CLEVERSMART,
The 'Frühes Fremsprachenlernen' is blocked for editing in your Joomla admin panel, we did try to make changes in 'Englisch', it worked just fine.

We have to check the issue with logo, it seems there is some bug, it will take us few days to fix the issue, will let you know when it will be done.

Regards, AS Team.
I have looked up and unlocked "Frühes Fremdsprachenlernen" ... the user can still not edit the article, also "English" and other articles cannot be edited - they can write, but are not able to save the changes. I have already deleted the user and made a new user, it worked one time and then it didn't work again. I have no idea why it is not working. I am working in backend, but we also need to edit in frontend. Please help.
I found out something new about editing in frontend: if I edit the article and close the editor (tiny mce) I can save the changes. If I turn the editor on again, I cannot save the changes.
You cannot help with the default in combination of the tiny mce editor and your template? Can you fix this?
Please have a look at our home www.joomla-testwebsite.com, there is also a default message between "Unsere Stärken" und "Kurse & AGs".
Where do I have to turn of something, to hide it? Can you help me in this case?
Item Name:
002104
Author:
Downloads:
1773
Sales:
270
Created:
2017-11-12
Updated:
2023-10-25
Item Version:
4.0.0
Supported Joomla:
Joomla 5 Product
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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