Joomla! Template Prixomo - Item Support

Question: Hi I bought joomla template "Prixomo", I need support for install that template.

First I try to install template with Quickstar option but on the process I obtain message

×
Warning
JInstaller: :Install: Can't find XML setup file.
The Joomla package cannot be installed through the Extension Manager

×
Error
Path does not have a valid package.


I try with “Template only” option I obtain this message:
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
Hello CAMILOMUNOZ,
You cannot install the quickstep package via Joomla extension manager, the package already contains Joomla inside. Please carefully check the template installation documentation which you can find in the downloaded template package -> 'documentation' folder.

Regards, AS Team.
Hi, when I try to install "template Only", the message "internal server error" comes out.

I need support on how I can install the template. I have tested the test template from other vendors and if it works

Regards,
Item Name:
Prixomo
Author:
Sales:
14
Created:
2018-02-02
Supported Joomla:
Joomla 3 Product