WordPress Theme MegaWP Perfect Rent - Item Support

I have a problem about contact from 7 . there is not any error when I fill-in information submit it but I can't receive any messages. Can you help me, please?
Thanks
Witchanee
Hello WITCHANEEGING,
We are sorry, this issue is not related to the theme, you have to check your email configuration settings, also please check your server logs hope it will help you.

Regards, AS Team.
hi,
I have got Broken Themes

The following themes are installed but incomplete.

Name Description
MegaWP Child Theme The parent theme is missing. Please install the "megawp" parent theme.
iam gonna tried to intsall megawp but i always got this
"Are you sure you want to do this?

Please try again."
Can you help me, please?
Hello WITCHANEEGING,
Where do you have this error message please? Do you have the parent theme on your server? If it is missed on yours server the parent theme you can find in the downloaded package file in theme folder.

Regards, AS Team.
Hello Support,
Sure!! there is a parent theme on my server but I don't have parent theme on my wordpress admin, That's why I have got this error message. I tried to many times to upload parent theme on wordpress admin but it never works! I always got this;
"Are you sure you want to do this?
Please try again."

http://www.tol-services.com/wp-admin/themes.php

I thought, the contact from 7 or ninja form does't work for me. no error messaged noticed but i am not receiving an email.
Can you help me to solve this problem, please?
Hello WITCHANEEGING,
For checking this issue we need an access to your WP admin panel and server via FTP, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Item Name:
MegaWP Perfect Rent
Author:
Sales:
30
Created:
2017-03-05
Updated:
2017-11-01
Item Version:
1.1.0

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