Joomla! Template 002056 - Item Support

Thank you very much... works fine now.where can I edit the Slider Pictures/Articles...
The extension displays article's intro image with the article title and intro text, all the articles you can find under Home Slider category.

Regards, AS Team.
thanks for your support. works fine... but i need to know which size the pictures for the slider should have... unfortunatelly my pics are to big and they dont get shown full into the slider. just a part of it... which pixels should they have?
In the slider we have 1132x400 px images.

Regards, AS Team.
well my pic is even smaller... just 848x564... but it looks like this... half of the hand is missing antthe ball on the top and the bottom... whats wrong there? :(
Can you please provide us with more info, we checked your site it looks fine.

Regards, AS Team.
Dont you really have any possibillity to get contacted?

I have several small problems... my Logo only gets shown right in google chrome. in any other browser, it´s half behind the main menu? Why??
Then I dont really understand how to change some contents on the side... For example, I want to change as_position-6. I created categories, I created an extension (same name) and I gave the same options than in the mentioned extensions like parott,fish etc. Unfortunately nothing appears on my site. and then - why is there always a white line around my png pictures... Like in Menu under "Logo/Corporate Design"... these are PNG pictures, but there is a white line arround...
We are sorry, for any customization services please use the following page:

Regards, AS Team.
Firstly I think that there should be some form of contact available to customers who have bought your templates.. I think that's only professional..

Anyway, I'm trying to install this template on a fresh 3.2.0 install and am receiving the error message :

JInstaller: :Install: Cannot find Joomla XML setup file

Have you unzipped it before installation? Our suggestion is install this template using quick-start installation package, after installing the package your site will look exact like our demo preview page, please see the following page for more info:

Regards, AS Team.
Hello AS TEam,

It is because you have a transparent background.

Regards, AS Team. "

I don't understand the diffrent, in youre demo site you also used .png files with transparent background?

Wat Do I miss, The scroller isn't smooth!
Try to use full size jpg image and you will see the difference.

Regards, AS Team.
I purchased your package and am trying to use the quickstart file. It says upload and run. I am using godaddy. I don't think I have shell access or don't know ehat that really is. Where do I upload the unzipped quickstart files to and how do i "run it/" Is it correct that I don't want to have a preinstalled version of joomla already installed via godaddy as i would if i were just uploading the template?
Hello PHILIPA880,
You have to copy the package in the same place where already you have preinstalled joomla and then run the installation like regular joomla installation, please see the template documentation page for more info:

Regards, AS Team.
my preinstalled joomla is in a directory called httpdocs
i just copy the unzipped files and folder structure into that director and over the top of existing files, and select "overwrite all" when asked?
please advise if this is correct and i can try

as for the actual installing of the software
my "regular" joomla install is by me just selecting install joomla from my applications section of my godaddy control pannel. so what you say is not appropriate. any other suggestions
Hello PHILIPA880,
What is your website url?

Regards, AS Team.
Hello PHILIPA880,
Yes, you have overwrite all files and delete configureation.php file from your root folder, then in your browser go to your site: and proceed with the package installation like regular joomla installation, don't forget to install sample data, please see the following page for more info:

Regards, AS Team.
i have just redownloaded the quickstart and am unzipping it again and can ftp it over the top of the current install in the httpdocs dir if that is what i'm suppose to do

when i tried that before i just got the standard blank type template layout of the 002056 template

no menus, no data, no nothing... just the generic template file with the petclub logo and orange headding text

if this is just something you can do for me that would be great and i'd give you my id to login
Hello PHILIPA880,
Please see our previous post.

Regards, AS Team.
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