Joomla! Template ET Pet - Item Support

Hello ET,
When i update ET_pet template to newest version (from 1.0 feb 2021 to 4.0 dec 2021), the site is not working anymore. Backend is not working properly and frontend is a white screen with notification about the helix logo is not there.
When i install again the old template again everything is allright.
I also imported in both cases the json settings. But does no mather.
I am doning this to prepare to upgrade to J4.
What is going wrong?
Regards,
Grafiek
Hello,
I was using php 8.1.14, i downgrade first to 8.0.27 and still using it for now before upgrading to j4. After upgrade and after import json file for ET_PET template there is a blanco screen with text ' Class "HelixUltimateFeatureLogo" not found'.
Even i cannot open and white screen the template options at template style, only menu left is displaying (but text runs out of the frame).
When i choose for template style 'shaper_helixultimate - Default' there is a white screen with text '0
Call to undefined method HelixUltimate\Framework\Platform\Helper::CheckNull()'
When i choose the 'Cassiopeia - Default' template styel, there is some website displaying without menu.
What to do?
Regards, Grafiek
Hi,
I earlyer did overwrite template also without import setting and also update all extensions. In my opinion they all can work with PHP 8.x.
Now i working wth PHP 7.4.33. Uninstall Helix Ultimate and ET_pet tamplate. Reinstall them, without import the settings.
Site is working but without a lot of formatting and lay-out (CSS). For example no background, no button style and no sliding orange graphic at the four home-items 'Pet Sitting, Pet Mindling...' and so on (as your demo preview).
Regards,
Grafiek
Hi,
How i can show the background image 'back1' on all pages?
I imported sp pagebuiler settings from old J3 to new j4 site. Everything works fine but the background is not showing anymore. Only at the existing pages. I see the one in the customm.css. For example page 'about' > .about:before {
background-image: url('../images/back1.png');
}
What i have to change or add to show this background at every page?
Thanks in advance.
Grafiek
Hello; frontend temp is https://cavia.grafiek-test.nl/
Hello,
Yes, that's what i mean.
Hi,
I can not do it. In Joomla3 is also different than in Joomla4. In J3 it works fine. It is probably being overwritten in some way (or not transparant). Even if I change the class or remove the lines in the customm.css. it doesn't change.
It works in the subpage, but not in all other pages.
Even when i change the class.
Also the existing 'back1.png' is not displaying.
It is meant to be on all pages.
Thanks
Hello,
Can you give me your email adress or how do i send the login protected?
Hello,
I updated template to latest version, 4.1. Everything works fine. But at the template version it's still 4.0 (December 2021) and not 4.1. Can i check i installed the newest version?
Thanks in forward.
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Item Name:
ET Pet
Downloads:
206
Sales:
20
Created:
2018-11-04
Updated:
2023-05-24
Item Version:
4.1.0
Supported Joomla:
Joomla 4 Product
$29.00 $23.10
Regular License
This item may be used for a single domain only.
$39.00 $31.20
Extended License

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