Joomla! Template 002032 - Item Support

Hello again,

I have followed your instructions but there still is no template visible. When I try to manually install the template I get : "Warning
Template Install: There is already a Template using the named directory: Install. Are you trying to install the same template again?" with no option to proceed. Should I delete everything and start over or is there a way to install your template?
Our suggestion is completely reinstall your Joomla, first you have delete all Joomla files and folders from your server then upload all files from quick-start package, as you know it already has Joomla and proceed with installation, at the final step do not forget about to install the template sample data, please see the following page for more info:

Regards, AS Team.
I finally got everything installed. I can see the template number in the list but when I try to Preview I get:


You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Any ideas?
My host tells me there is no index.php installed. Should that not be part of the template package ?

Our package contains all necessary files. Please carefully check that you have copied all files from the downloaded quick-start installation package.
Or, if you interested you can ask for our installation services:

Regards, AS Team.
I'm getting there slowly but surely. How do I modify the contact details in Position 30? I can change the address and phone number but there are Icons, Social Media buttons to program, and a small form which I would like to relabel and add a box to.
Contact Details with icons, Social Media and Our Newsletters are different modules, you have to edit them one-by-one, all of them you can find in your Joomla admin panel -> Module manager published in position 30.

Regards, AS Team.
Hello again AS Team

All is going well and the client loves the template.

Almost done but have encountered an irritating issue in the administrator interface. In article manager and module manager, when you click on search tools, a strange text box opens up under each of the selection buttons. If you click in the text box the drop down selector opens underneath it.

The filtering is functioning OK.

We have to see this issue, can you please provide us with an access to your Joomla admin panel? The access info please put in the special info area under your purchased items section of your AS account.

Regards, AS Team.
Thank you AS team
The details have been saved
Is it possible to provide us with screenshot of this problem? In your Joomla admin panel we opened Article manager page, made click on the Search Tools button but nothing appeared, we do not see any text boxes.

Regards, AS Team.
picture1.jpg in main images folder
Can you please provide us with full url?

Regards, AS Team.
Hi team

It is in the Media Manager main folder.

Note that this only on Chrome browser
It looks like you have some problems, we can't connect your admin panel, error 404. As well the url to the image which you have provided to us doesn't work.

Regards, AS Team.
Hi team

The site has moved into production at
Login info is the same

Hi team

One more question.
I am using the newsflash module as you can see.
When you click on a newsflash picture the breadcrumbs show home->home->newsflash, and all home page modules are still displayed. I need the behaviour as in your template example, where a click on the newsflash picture takes you to the full article only.

In this case you have to create special menu and item menu associated with this article in the menu manager.

Regards, AS Team.

I am trying to update the Contact Us page and I get the error "Warning
Field required: Name" There is no Field called "Name" anywhere. Even if I make no changes to the template data I still get "Warning
Field required: Name"

Where is this field?
Where are you receiving this message: in the Joomla dmin panel or on your website Contacts page?

Regards, AS Team.
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