Joomla! Template 002038 - Item Support

We are sorry, we do not see any purchased items under your account.

Regards, AS Team.
Exactly, we have tested the free version and are very much interested in it but before any purchase we would like de make sure that the tags content is possible with the regular licence. Thanks a lot.
In case of any problems with the premium version we will provide you with our full support.

Regards, AS Team.
Answering your post : I've just purchased the template... So now i'm asking you the question again : tags content doesn't appear in articles (they appear with beez template). Thank you for your help.
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your purchased items section of your AS account.
Also please let us know on which page you would like to enable under title tags.

Regards, AS Team.
with pleasure, it's done, thanks.
Please check your site, the tags enabled.

Regards, AS Team.
thanks thanks thanks a lot but what did you, we would like to understand.
It was enabled in article php file code.

Regards, AS Team.
it's perfect, thanks for you support and your reactivity.
I bought the full version today but got a problem with popups: Unsing JEvents I open a popup to edit an event. Then shortly an "modal-backdrop fade in" element appears and is gone in a second. Using other templates this poppup stays open. Several sources suggest, that there could be a problem with the bootstrap of my template.
What is your site url please? Have you installed it using quick-start installation package? On which page we can see the problem?

Regards, AS Team.
Thanks for the quick reply.
To reproduce the problem go to this link:
And klick the ical ecport (small callendar icon) on the top right of the content box.

best regards
We think there is some jQuery conflict, the issue cannot be related to the bootstrap because Joomla is based on bootstrap framework or the extension is not compatible with Joomla 3.x
Sorry, we can't help you a lot with your problem because the extension is not our product.

Regards, AS Team.
The strange thing is, that these popups work when i activate other themes.
The people linking this problem to boostrap said, that it is perhaps loaded two times. But I'm no expert in this field.

ps: It is verry bad practice to save and send user passwords in plain text.
As I don't get the support that was promised I would like to return my theme and get the money back. All the features I want are also in the free theme. I just bought the pro for the support which is not enough.
Hello, I seem to be having an issue that when replacing images in the template, they are not showing up in the browser. Tried clearing the browser cache but for some reason still holds onto the original images, even tho I have renamed them via ftp. Any ideas?
thanks in advance
What is your site url please, page and replaced images?

Regards, AS Team.

I installed for my Buy-Version AS-Slider and configure it. But there is no Item loading. Only the circle is running.
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

The ArtSlider documentation you can preview here:

Regards, AS Team.
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