Joomla! Template 002042 - Item Support

I am not requesting you to support jeema component. I am only requesting you to support your template so that it can work like any other templates for jeema. When I could not get some jeema features on your template, I contacted jeema and they told me it is the template and when I change your template for protostar, all the features of the component come up and work perfectly. So you need to work on your template for it to be effective and not third party component.
Who is answering my request?
Hello MAILLAWALE,
We are sorry, we are not able to provide support to any third party extensions which are not included in the default template package, but if you interested you may ask for our custom services here:
https://www.astemplates.com/services

Regards, AS Team.
It is unprofessional for you to tell me that I have to pay extra for normal support. What you are telling me now is that your templates only support and can only work with the extensions that come with it. I think this is the best way for those of work that needs third party extension that AS Templates is not for us. If your JOOMLA! TEMPLATE 002056 works perfectly with the same extension, why not this? Instead of your to investigate first to see if it is the extensions unique problem, you quickly conclude I have to pay.
no response
Hello MAILLAWALE,
Sorry again, we are not able to provide support to any third party extensions which are not included in the default template package, but if you interested you may ask for our custom services here:
https://www.astemplates.com/services

Regards, AS Team.
I installed a module on my site but the module supplier have given me the following reason for it not displaying

"I checked our module with the default template joomla and work normally: http://prntscr.com/fc6zgi
when i disabled your site have error js: http://prntscr.com/fc6zrw
so please fix this issue our module will work normally. please contact your template provider to help."

Module SJ Grid Slider for Content


Site http://hgatest17.cloudaccess.host/

Help appreciated
Hello DCR5354,
Can you please provide us with an access to your Joomla admin panel? The access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
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Item Name:
002042
Author:
Downloads:
6866
Sales:
1192
Created:
2012-10-14
Updated:
2017-02-02
Item Version:
4.1.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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