Joomla! Template 002042 - Item Support

We are sorry, we are not supporting any third-party extensions which are not included in the template installation package, in your case you have ask for our services:

or contact the extension/component developer.

Regards, AS Team.
Hi There,

SUBJECT: Getting a dropdown menu to drop on hover REGARDLESS...

VERSIONS: Joomla version 2.5.9 with AS Template 002042 Premium Version for Joomla! 2.5

I am not sure if this is something that I am doing wrong or that the template is just not designed to do... I want/hope/expect the menu sub-items to drop down on hover, because otherwise the user does not know of their existence... Here is the situation:

1. I have a top menu in position-1 with few menu items. One of them is called "Pets" and is pointing to a single article.
2. Am trying to give "Pets" some sub-items, i.e., create a dropdown menu. For example, I would like under "Pets" to have "Dogs", "Cats", "Birds", etc...
3. Regrettably, the sub-item that I created (only one for now, "Dogs") does not appear when I hover over "Pets".
4. For the sub-item "Dog" to appear, I HAVE to FIRST click on the "Pets" item. Once i do, since I am still hovering over "Pets", the sub-item appear.
5. Furthermore, now that "Pets" is selected, the sub-items appear (drop) on hover, which is exactly what I expect, but not limited to the state of "Pets is selected".

This is a MAJOR problem and I very much hope that you will be able to direct me to resolve this.


It happens with 50% of our clients who installing template without quick-start package, please check the following page, step 7:

Regards, AS Team.
Hello, the module "Phoca Gallery Image Module" does not work, the module title yes, but not the four images.
However, I am in position 50 but 4 pictures are not displayed, only the title "Phoca Gallery Image Module" Appare.
can you please help me.
thank you in advance
desoler I forgot to give you this link:
Hello LOOPING333,
please provide us with an access to the Joomla admin panel, we have to see the gallery settings.

Regards, AS Team.
Hello LOOPING333,
We checked your site, you do not have any images in the phocagallery, the gallery you can find under Composants -> Phoca Gallerry -> Images.

Regards, AS Team.
Comment in status pending...

It will be published after it has been approved by the Website Administrator.
Hello, I would like to know how to change the "Read More" button "Lire la suite" if you like me because I do not think, I thank you for your help.
Hello LOOPING333,
You have to edit the following file, lines 319 and 321:

Regards, AS Team.

Thanks for the template. Its working great. Two quick questions.

1) I'm sorry but I can't seem to how to replace that globaltech logo. I'm sure is obvious but I can't find it.
2) Several menus have hyperlinks but I can't seem to change them. For example, if I click on the "Partners" menu it takes me to the Partners page. If I wanted to remove that link or change it to something different I can't seem to do that. Its grayed out in the admin window.

Thank you!!
1. What is your site url please, we will check and let you know the logo location on your site.
2. You can easy do it in your Joomla admin panel -> Menus, without to see the problem we can't help you, so we need an access to your admin panel.

Regards, AS Team.

Thanks for the quick response. I'm actually using the demo files that come with the quick start for item/template 002042. The same logo that comes up in the demo is the logo I'm referring to. The same with the hyperlinks.

I'd be happy to provide the url and access to the admin panel. What's the best way to provide you access?

The info you have to put in the Special info area under your purchased items section of your AS account.

Regards, AS Team.

I just "saved" the information there. I was able to find the info about the hyperlinks. I am still searching for the logo. Will I need to logout for you to login to the admin panel?

Thanks again!
What is your site url please, we will check and let you know the logo location on your site.

Regards, AS Team.
Here is the logo location:

Regards, AS Team.

Has the full premium file "as002042_premium" been updated with the latest version of Joomla? What was the last date the file was update?

Thanks in advance.
The latest version is 2.0.0, which was updated 2013-08-20.

Regards, AS Team.
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