Joomla! Template 002043 - Item Support

What is the page url where we can see the problem?

Regards, AS Team.

I just see.. this is by other VM-Category too.
If only oen it and dont chnage anything.. but press SVE anyway....
so the layout of the menustructure change suddenly.
OK.. I find it out...
after open the menu module it Changes automatically te alterantive layout from "Default" to "all"
after I set it back .. so all works fine.


the Problem with the brans on the startpage is still there.
if there are more then 6 Brands in virtuemart.... they all wanna be showed by side of the slider... so this startpage is to big. how we can set a Limit there.. that it doesnt Show more Brands like the Frame of the slider ? my Website is

We just made some changes in the virtuemart_manufacturer module, please download the package from your AS account, unzip it, from the 'extensions' folder take file, unzip and and replace the following files on your server:


Regards, AS Team.
Forgot to say that you have to set the 'Number of Manufacturers' parameter in your Joomla admin panel -> Module Manager -> Popular Brends module to 6.

Regards, AS Team.
Hello AS Team..

it works perfect.

thanks your excellent Support. !!

Hello AS Team....

If I add a new language by the language Settings in the Backend of VM configuration/ shop so in the startpage the cart menu wanna be disable. also the products and categories are disabled.

thanks your help

in the backend under configuration/ shop I set 3 products in one row. but in the frontend it shows me only one product in row. I tried to Change it .. but seems doesnt work anymore.

with Kind regards.

Can you please provide us an access to Joomla Admin Panel, as well links to the pages.

Regards, AS Team.

Please check it now.
The settings in product category configuration was for 1 column, we changed it to 3.

Regards, AS Team.
Hello AS-Team,

thanks your great Support.

now I tested my shop and seems all works fine.
there is only a simple Thing...
in VM under shop "invoice/mail" I add a Image under "Invoice Head" with my logo.
this logo works perfect if I check the printview of my orders.
but in the confimation mail of the costumer is only a small red cross and seems the logo should be there.

if I set in "Invoice Head" the "Include Vendor Image" this works fine and I can see this Image in the confirmations Mail

so I tried to delete the logo in "Invoice Head" and set my Logo as Vendor Image...
the result was.. in the confimation mail was all OK.. but in the printview by VM- "orders" .. there was no LOGO then.

hope you can help me to solve this. It should be everywhere a LOGO

Thanks a lot

Unfortunately, this problem is not related to the template. In this case, you should ask for help here:

Regards, AS Team.

I did just install this template with the
there is a problem with the map in the contacts.
it does not load the map .. what can I do ?

please check the website...

with kind regards Thomas J
You have to obtain API key, please check the following article, it should help you:

Regards, AS Team.

I have buy this great template but i have a problem
I'm looking for the screen with all template positions but i see it nowhere.


Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

The template module positions table you can preview here:

Regards, AS Team.
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