Joomla! Template 002046 - Item Support

Buen día

En la página, opción Contáctenos del menú principal.

Mil gracias!
Please provide us with an access to your Joomla admin panel for checking this issue. The info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Buen día

La información se encuentra registrada en el área de info especial de mi cuenta.

Muchas gracias por su valiosa colaboración.

It seems you have some kind of caching on your server, we changing your email with any other but it always still show the same:

As well we got the same error message after checked the page with default joomla templates Bees3 and Protostar.

First our suggestion is to update your Joomla to the latest 3.4.1 version, then check your contacts page again, if it will not work, please download default package from page and install it in some demo folder on your server, then config your contacts page and check it, if you will have the same result you have to contact your hosting provider otherwise please contact us and provide us with an access to your server.

Regards, AS Team.
Buen día
Realicé la actualización del joomla a 3.4.1, también purgé la cache, pero sigo con el mismo problema, continúa el mensaje de error.

Les dejo los datos de ingreso al servidor, en el área de información especial, para que por favor me ayuden a verificar desde allí.

Mil gracias y quedo atenta.
Have you installed default Joomla package from site?

Regards, AS Team.
Buen día

No, lo hice desde el administrador de joomla de la página, ya que me mostró la opción de actualización a ésta versión.

La verdad me da susto sobre-escribir el paquete descargado desde y dañar algo...

Me colaboran por fa.

Muchas gracias!
thank'you for you beautiful free template,
i have a problems for this template.

1- I dont'have position 6

2- I can't find "articles newsflash module" on your site. I have find mod_as_carousel in zip of as2076 but when i install module i have this problem "JInstaller: :Install: file not exit /web/htdocs/"'s only problem about trasalete.

I must use another your module ?

3 In module as menu i cant' see separator .... |.... and the item menu it's not vertical allined.....

can you help me.

We are sorry, we are not providing support to our free versions, thank you for understanding.

Regards, AS Team.
Buen día

El problema era con la configuración del correo desde el servidor.
Agradezco su interés en poderme colaborar, pero ya pude solucionar el conflicto.

De nuevo mil gracias.
Hello, how to change the type of font large slider, exactly what are the titles of articles, Polish characters badly to display. as you can see on slider:
The font family you can change in the 'templates/as002046/css/style.default.css' file in the following class:

.slide_title {
color: #626262;
font-family: "BenchNine",sans-serif;

The font size and wheight in 'templates/as002046/css/ext.artslider.css' file:

.camera_wrap .slide_title
font-size: 46px;
font-weight: normal;
line-height: 42px;
text-transform: uppercase;

Or you can always create your own css and put it in the style.custom.css file.

Regards, AS Team.
Good afternoon. I have problems with the installation of this template (002046).
In the third and final step (Install), does not advance.
When you click Install, the progress bars appear for a second, in the first two parts: 1. Delete tables ... and 2. Create tables ...

No other templates with this problem.

All data are correct.
I did it with different databases, with back and delete database with sample data without them ...

You can not install. I need your help please.
Thank You.
Sorry, link control my previous message installation problem as002046_quickstart

Thank You.
It seems you do not have enough memory on your host, you have to increase PHP memory limit and execution time. In the php.ini file please find and increase values for memory_limit and max_execution_time parameters.
Before a new installation please delete all files from the previous.

Regards, AS Team.
Hello good afternoon. I made changes to PHP.
Original: max_input_time = 30 / now: 120
Original: max_input_time = 256/ now: 500

Additionally I made a new database and delete the old files. Then I returned to decompress the file on the server directop like I always do. I began the installation process and has the same previous proble:

When you click Install, the progress bars Appear for a second, in the first two parts: 1. Delete tables ... and 2. Create tables ...

No other templates With This problem.

I hope your significant help.
You have to increase 'memory_limit' and 'max_execution_time' parameters at least to 300.

Regards, AS Team.
Hello again.
I followed your instructions. I went up to 600 parameters alike.
I managed the installation. Thank you very much!

I can now put the original parameters? (memory_limit and max_execution_time = 256 M = 30) or 600 will definitely?

Thank You!
You can leave it on 600, it is not important.

Regards, AS Team.
Ok thank you very much for your help.

Jaime Campo
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