Joomla! Template 002046 - Item Support

Good morning, I think I deleted the form to the vertical menu, how can I reinstall it? you can help me? thanks
Hello 69VINCENZO19,
We are sorry, not quite understand which form have you deleted? Can you please provide us with more info?

Regards, AS Team.
Hello good afternoon.
Previously you helped with a problem in the installation of and could work smoothly.

Now, I installed
Subsequently the AS002046 template and extensions of the download.
Everything worked fine, but I've run into a problem.
I made a contact to the page. In front of the contact, the basic information and map googlemap appears, but the form does not appear. I have reviewed all options in the contact component and the contact button and all is well.
In a forum seeking information and answers was a problem with the template would be using (AS002046). Then in the Template Manager, momentarily I changed the template for Beez3 - Default and then saw the form if it appears.
Can you help me with this problem please?
If you need to access data or images, please instruct me how can I make them arrive.
This is the link where there is the problem of the form:
I appreciate it.
The form looks completely different from our demo page, have you installed this template using quick-start installation package?

Regards, AS Team.
Hello As Team!!
I downloaded and installed Joomla on the official website in Spanish.
Subsequently, install the as002046 template and extensions.
It's one of two ways on your page says I can work.
Install above quickstart, but has some flaws when I install another leguaje. Although all extensions work well here.
Therefore I decided to start installing the official joomla package, template and extensions individually.
I have made changes in CSS files, so, my page is different from the demo page.

Everything works great, just misses the form.
Please help solucioanrlo, this will serve them for future similar situations with his other clients.
Thank You.
In this case, our suggestion it to install the quick-start package on some demo server or demo folder, then you will be able to preview all settings, configurations and set exact the same in your Joomla admin panel.

Regards, AS Team.
What you suggest me, and I did. Check and draw the same parameters on par with joomla site in Spanish and fast installer.
The problem is in the template, because as I mentioned in a previous message, I changed momentarily to another template, and the contact form if it appears, if it works. When I return to the as002046 template, contact form is not working.
It is a problem in the template. Any connection.
You can confirm that I lie.
You can do the same procedure, installing joomla in Spanish, as002046 install the template, and check that there is a problem with the contact form.
Please help with this problem.
Thank You.
Please provide us with an access to your Joomla admin panel, the access info please put inn the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hello good day!
I have already requested information access Joomla Cpanel and also in case of need, in Special info area.

I appreciate it.
Sorry, we do not see this info, please check and be sure you saved it.

Regards, AS Team.
Now you are ready to access information in "Special info area"

We checked your contacts page, the settings under Components -> Contacts -> Cotacto -> Display tab completely different from settings in our package, you have to set exact the same settings.

Regards, AS Team.
Hello Goodnight.
Yeah, that's the solution.
It has to be exactly the same configuration to your package.
Now it works fine.
Thank you very much for your help.
You are very efficient in their support.
In other business templates, it takes several days to answer.
Thank You!

Good Morning. I am writing to tell you that they are days that I can not enter my area customers: the system reminds me that my password is incorrect. I then tried to contact you through facebook but I have not yet received a response, so I created a new account "vincenzocandiano69". How can I do to get the correct password for the account 69vincenzo19?
My problem with respect to the template and that I would need to create a vertical menu in a few pages, how can I do?
Just generated a new password for you, please check your emails.

Regards, AS Team.

How do I insert a vertical menu? thanks
Hello 69VINCENZO19,
In which module position do you need vertical menu.

Regards, AS Team.
I need to enter the menu to the module 10 or 11, but only in a few pages.
Hello 69VINCENZO19,
You can publish and use native Joomla menu module like you can see it in position 30:

Regards, AS Team.
Hello, id like to ask, is there an easy way to disable responsive styles on mobile devices? Something like unlink media css files in index or so, i dont want to rewrite php in many files. Its not really worth time, but if it can be done fast, id like to know. Thanks
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