Joomla! Template 002047 - Item Support


Sorry, this template doesn't have such option. You can ask your question in virtuemart site:

Regards, AS Team.
please help

i have finished two installations ->first joomla 3 -> than normal template installation -> qickinstallation

please look in to the site script. the template script is much longer than your demo site script... please give me a reason what´s wrong

the menu loads very strange

what i have to do?


Please put your questions under item 002044 :

Regards, AS Team.
Hi guys! Just bought another template! Love them! (really my sister paid for this one :-))
This is the question, we normally rename the menu titles to spanish words, and modify titles, and articles etc. For the most part we use the pages and menus as they are. However, we tried to add a new level to the about us menu, actually two levels down..
We do the usual process, new article, new menu, assign article to menu, publish everything... and nothing works... we get error 500, and things like file or icon not found...
Are there any blocks to modify the menus (adding sub-levesl / sub-menus)? do we have to use user created menus for that? should we look at a system issue, space, permisions? (everything seems to be working okay!)

We are sorry, we don't see this item as purchased under your account: eacardu

Regards, AS Team.
I know, I know, I am sorry!!! I work with my syster, she bought this one under her name Gabriela Cardu, I bought AS002037_premium. I will post the question there... Because ther eis where the issue is...

Thanks and sorry for the confusion.

Is there a way to register both, my sister and I as buyers of these templates?
We are sorry, please ask your sister to provide you access to her account.

Regards, AS Team.

Thanks for helping me get it working. I am still disapointed that i had to install with the quick install and now having to remove alot of content.

Anyway i have an issue with all sub menus having a url whcih contains the words medical equipment. Please could you help solve this issue.

Many Thanks

Please provide us with your URL, as well more information about issue.

Regards, AS Team.

here is the URL, and when you click on a sub menu item the url generated contains the words medical-equipment and the page cant be found.

The menu items point to a single article which have been newly created so has no reference to anything medical. The same goes for the sub menu item.

I have removed all content except some articles which are not referenced by any menu item from the site.

Please let me know if you need anything else


Please provide us with more information, like in which menu you have the issue , as well access to admin panel via Special Info text box in your astemplates account.

Regards, AS Team.
The issue is with either the gallery or availability sub menu under the main menu the apartment.

The url which gets displayed is:

i have no idea why /medical-equipment/ appears in the this menu?

I have provided the admin account details as requested in the special info box for the template under my log in.

Please let me know if you need anything else.

We are sorry, you made a lot of changes, our support team is not able to help you in this case, it should be investigated by our developers.

Please use the following page for our services:

Regards, AS Team.

Thanks for looking into this. the only changes i have made is to remove content as you have suggested and add my own. Considering this is a template, changes should be able to be made. And as i had to install the template as a quick guide to get it working the content had to removed. Do you expect you customers to plug and play this template with all the content as is.

This error is clearly related to the change in menu selecting a single article which is a standard thing to do in joomla so i think this issue is for you developers but as i can see from the link you provided it looks like a paid option. I am not willing to pay for this to be fixed.

Please let me know if i can assit you in any way yo get this resolved.

Many Thanks
To help in resolving this issue, In addition to this I have just changed the "THE GOLF COURSE" menu to point to a single article and now when using this menu in the site it trys and displays the account information page. Which is clearly not the url it should be using.

Please use the admin account provided to make changes to any menu item to see this issue in action.

Please let me know if you need anything else.

In addition to this, i just created a additional sub menu under the main menu "The Local Area" and set it to a single article and the when clicked is trys to navigate to the following URL which again is not found as per the other menu items. Although this is not the "Medical Equipment" test in the url additonal information is stored in the URL which is not a standard joomla URL so must be based on the template and code?


Please let me know if you require anything else in resolving this issue.


FYI I have a work around,

I can get the menu item to work if it is assigned to a category and has is featured however it still does not show the article content.

Please can you provide an update to the template which fixes these issues,

Many Thanks
We are sorry, we are not able provide customization services for free, please see our terms of use for more info. Thank You for understanding.

Regards, AS Team.

I dont think i am asking for customising, the template does not work when you point a menu item at a single article. Is that not a problem rather than customisation?


What is the menu item you have a problem with?

Regards, AS Team.
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