Joomla! Template 002048 - Item Support


I have installed the template on a site and I am now having a trouble with the template layout on an iPhone and an iPad screen size. The template is changing to fit the screen size, but not as expected.

Is there a way to turn off the responsiveness of the template?

Kind regards

Please note, I still cannot receive e-mail updates from this board so please e-mail me at

Kind regards


Please provide us with URL, we have to see the issue for help you.

Regards, AS Team.
Please check your user profile, you have registered with another email.

Regards, AS Team.

Konnen sie mir sagen, woher der AS ArtSlider die Grobe und Ausrichtung der Bilder erhalt? Ich mochte, dass der Text sich neben dem Bild befindet, wie auch in der Demo. Leider passt sich die Grobe auf 100% an.

We recommend to use quick-start installation package. Please read the following article for more info:

Regards, AS Team.

The URL is:

Again, please e-mail me when you respond because I am STILL not receiving e-mails form your system.

Kind regards
We are sorry, you made a lot of changes in the css files, our support team can't help you in this case, for any customization requests please use the following page:

All emails go to address provided by you in your AS profile, please check it.

Regards, AS Team.
Hello, hope someone can help, just purchased the 002048 template. On the Home page 1, down towards the bottom is a row of 3 items, the first being an accordion module, next to that is a block of copy headed 'Welcome to Us', then a photo. I have looked everywhere and cannot find where these items are. On the module plan, it looks like it is in position 21, however, there is no position 21 listed in the drop down on the module page to filter out. I have been through pretty much all Modules, articles and categories and cannot find them anywhere. Don't know at this stage whether i want to either edit them or delete them, but either way need to know where they are please. Below is the url of the page.


Paul Walker
This one is not a module, it is an article which you can find in your Joomla admin panel -> Content -> Article manager -> Home Style 2, it is under category 'Home'.

Regards, AS Team.
Thank you, if i unpublish it and refresh the page, i get an 404 error, do you know why?
There are may be 2 reasons only: you have deleted the article related to this page or you have deleted category.

Regards, AS Team.
I guess, this template should support different languages, shouldn't it? The site, I purchased the template for, will be in Russian. I installed the quick-start package, installed the translation packages, made Russian the default languages for both site and admin panel, but articles in blogs are still followed by "Read more" string, which should be translated. And it is translated if another template is selected.
Could you tell me, what's the problem?
The screenshots:
We are sorry, the text can't be translated in any language because it is a dummy text, more info about this type of text you can find on the following website:
All text in this template you have to replace with yours.

Regards, AS Team.
Hy there,

I've a question: I just changed the logo image in the Parameters and suddenly there was no more color in the different position. The slider, which was red is grey now too.
Do you know any solution?

Can you please provide us with an access to your Joomla admin panel for checking this issue? The info please put in the special info area under you purchased items section of your AS account.

Regards, AS Team.
where can i send you the information to?
Sorry, now I understood. Already inserted the information in the special info area
It looks like you are using a free version which doesn't have color styles. Please download the latest version from your AS account and reinstall this template, please do not forget about backup.

Regards, AS Team.
I'm not using the free version - i bought the template and the color was red until i changed the logo!?
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