Good afternoon, I've just purchased the template no. 002057 but I'm facig a problem in the installation process of he quickstart.
Furthermore Joomla does not let me to delete the installation folder and does not let me to go further
I upload it via ftp, then I digit on the browser the web site address, then joomla uploads the installation but it results in the web site "offline"
can you help me?
AS Templates
POSTED: 2017-09-21
Hello MAURIBORZI,
It seems you do not have enough permissions on your server for deleting/installing packages, can you install default Joomla package from https://downloads.joomla.org/ website?
after the template update I could also install the Joomla Update (3.8)
Best regards Andreas Kotz
AS Templates
POSTED: 2017-09-25
Hello ANDIKOTZ,
The template is fully compatible with the latest Joomla version, but we suggest you to perform your website backup before the update, probably you have extensions which are not compatible with Joomla version 3.8
Hello
I installed joomla 3, installed Template as002057_template and the extensions but the template ist empty. There are only the logo and a menu (Home).
Help please.
Best regards
Lili
AS Templates
POSTED: 2017-10-04
Hello LILUDESIGN,
We are sorry, we do not see this item under your account, our support is available for the premium version only.
Get an access to all 97 items designed and developed by AS Designing team plus all the future items
which will be released over the course of your club subscription.
Price starting from $59.00
Have you unzipped the quick-start package after uploading it on your server? Did you check the template installation documentation?
https://www.astemplates.com/joomla-template-documentation/212-002057
Regards, AS Team.
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Furthermore Joomla does not let me to delete the installation folder and does not let me to go further
I upload it via ftp, then I digit on the browser the web site address, then joomla uploads the installation but it results in the web site "offline"
can you help me?
It seems you do not have enough permissions on your server for deleting/installing packages, can you install default Joomla package from https://downloads.joomla.org/ website?
Regards, AS Team.
View History
View History
is this template Joomla 3.8 compatible?
The installation of Joomla 3.8 freezes and give me an error message: the file could not be written.
The page could only be used after restoring a backup point.
Do you have a solution or a tip for this problem?
Regards
Andreas Kotz
Yes, the package is fully compatible with the latest Joomla version 3.8.0
https://www.astemplates.com/joomla-template-news/212-002057
What exactly error message are you receiving?
Regards, AS Team.
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Regards
Andreas Kotz
View History
after the template update I could also install the Joomla Update (3.8)
Best regards Andreas Kotz
The template is fully compatible with the latest Joomla version, but we suggest you to perform your website backup before the update, probably you have extensions which are not compatible with Joomla version 3.8
Regards, AS Team.
View History
I installed joomla 3, installed Template as002057_template and the extensions but the template ist empty. There are only the logo and a menu (Home).
Help please.
Best regards
Lili
We are sorry, we do not see this item under your account, our support is available for the premium version only.
Regards, AS Team.
View History
thank you so much
Please check the slider documentation, it should help you:
https://www.astemplates.com/joomla-extension-documentation/165-as-artslider
Regards, AS Team.
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This Template has bought my boss. The Company Name: milprog
Thanks
LILUDESIGN
For our support kindly use the account under which was purchased this item.
Regards, AS Team.