Joomla! Template 002057 - Item Support

The template sent a message

After Extensions/Install pakage


Warning JInstaller cannot fin XML setup file , error
unable to find install package

Pending for your feedback as soon as possible

Jannette
Hello AIDAASTEM,
We think you forgot to unzip the package, please carefully read the template installation documentation:
https://www.astemplates.com/joomla-template-documentation/212-002057

Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation.

Regards, AS Team.
Dear!!

thanks !!

I gotten the last comment from you, I already installed on my server all extensions /installed successfully , However I cannot see the template on the list of templates.

BR
Aida
More infomation: some message
Your version is 4.0.1, the latest stable version is 5.8.0


Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; updateHelper has a deprecated constructor in
/home/greatonl/public_html/face/administrator/components/com_acymailing/helpers/update.php on line 12


WHat do I need to do and where ?


thanks
Hi!!!

I tried using quick-start installation package, after installing the package

the result is this message
Warning
JInstaller: :Install: Can't find Joomla XML setup file.
The Joomla package cannot be installed through the Extension Manager. Please use the Joomla! Update component to update Joomla.


Hi"!!!!

You said:
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content

I did , but the result is this

http://face.greatonlinegroup.com

It does not look like the same demo preview , let me know the way to update


Pending , please for the answer

Aida
Hello AIDAASTEM,
Please do not install any languages during the package installation, languages you will be able to install after the package installation in your Joomla admin panel.

Regards, AS Team.
Hi,
I have this template, version 1.2.2.
I want to update the template, but I have modified images and others and I want to keep the ones I have, is this possible?

Regards
Hello OPTIPLUS20,
You have to replace updated files only, the list of the files you can find here: https://www.astemplates.com/joomla-template-news/212-002057
Please, before any updates do not forget about backups.

Regards, AS Team.
Thanks!
Would I have to buy the template again to update it?

Regards
Hello OPTIPLUS20,
The license for downloading the latest version and receiving our support you can extend from your AS account.

Regards, AS Team.
Hi,
I upgrade license to update template and joomla version 3.7.0 to 3.7.5 and the main page and some more section stops working.

Regards
Hello OPTIPLUS20,
What is your PHP version please? We checked your website, everything looks fine.

Regards, AS Team.
PHP Version: 5.6.30

Yes, I have restored backup.
Hello OPTIPLUS20,
We need to see this issue, please upgrade your Joomla version to the latest one and then provide us with an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hello OPTIPLUS20,
You have a problem with Article single module, we also tested it with another default Joomla templates - the same problem. We think some files were corrupted during Joomla update, our suggestion is to use Custom html module instead Article single module.

Regards, AS Team.
SUpport

Its support is very poor, I followed the instructions and did not get clear answer. I download the quickeinstall like you said !!!! :(
Hello AIDAASTEM,
You have to install the quick-start package accordingly to the template installation documentation:
https://www.astemplates.com/joomla-template-documentation/212-002057
Please do not install any languages during the package installation.

Regards, AS Team.
Already is all the information.
Hello AS,

The contact form is no longer visible on the front end. The menu item refers to contacts and single contact person. I think it has come after update to joomla 3.7.5 or earlier. I am using template version 1.2.2.
I am right that this is a know issue, and that there is a new version (1.5.0) that solved this problem?
If yes, which files i have to update?
Best regards,
Grafiek
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Item Name:
002057
Author:
Downloads:
15359
Sales:
1593
Created:
2013-11-15
Updated:
2017-09-19
Item Version:
1.5.1
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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