Joomla! Template 002062 - Item Support

I have run the script recommended, and here are the results. Keep in mind that several sections are not filled out due to the fact that the installation will not complete.
This is definitely related to the sample data used to make my site look just like the template. I just attempted an installation using the blog sample date, instead of what came with your template, and it completed without issue. I still used the quick install, I just didn't choose your sample data
Can you please provide us with an access to your server? We have to see this issue.

Regards, AS Team.
I can certainly email you access information, but the current installation does not include the template information. It is an install using your quick install package, and the blog sample data

Please email your request, and I will respond with that information.

Are you requesting access to the administrative back-end of my site?
For checking quick-start installation package we need direct access to your server, the info please put in the special info area under your purchased items section of your AS account.

Regards, AS Team.
So you are wanting remote access to my desktop?
Yes, we need remote or any other access to your server so our developers will be able to connect it for checking the issue with installing quick-start package, the access should be open for us during 24 hours after providing this info.

Regards, AS Team.
I have already posted admin panel access to my site, I will add FTP access.

While I cannot grant direct access via RDP (no terminal server licensing), I can give you the data needed to log in via teamviewer... i will place that information there as well.

We checked your server, you have some misconfiguration, it works very slow, creating 64 tables took us for about 10 minutes and deleting them more then 1 minute, it should take just few seconds.

Our quick-start package contains much more tables as usual Joomla package and as result takes more time to create all tables, even so, on our demo servers it never took us more then 10 seconds.

We just can recommend yo to check your server configuration, for example your phpMyAdmin storage is not completely configured.

Regards, AS Team.
Very nice template altrhough a little short on documentation.
Two questions
1) I`m having trouble changing colours of the Read More buttons and the mouseover coour. Doesn`t really work when I apply changes in the General Config parameters. In your demo the buttons are red and mouseover to black. How do I change the red to green for example?
2) Is red the default colour as in the menu mouseover? How to change this colour would be good.
3) In your demo you have a top bar with icons showing resizing the site to piphone/tablet/desktop/mac. Is that included in the quickstart package. If so where do I find it?

Sorry for these random questions but hope you can help
1. Currently your site is offline, please open it, we will check and let you know where you can change the colors.
2. We are sorry, the top bar is not a part of the template.

Regards, AS Team.
Very quick response
Ok, site is now online. Home Style2 is now my default home page

We are sorry for the quick response :)

1. The buttons background color you can change by editing tmpl,default.css file, the following classes:

Featured Row (line 2303):

#featured-row a.btn,
#featured-row a.readmore
background-color: #FF2200;
background-image: none !important;
border-radius: 3px;
color: #FFFFFF;
padding: 5px 25px;
text-align: center;

#featured-row a.btn:hover,
#featured-row a.readmore:hover
background-color: #121212;

Content, Blog, Footer (line 617):

.btn-group button.btn,
.mod-newsflash a.readmore,
.contentpane .button
padding: 3px 0px;
margin-top: 0px;
font-size: 12px;
line-height: 17px;
border-radius: 5px;
color: #ff2200;
background-color: transparent;
font-weight: bold;

2. The menu colors you can change by editing ext.asmenu.css file (line 64)

#as-menu > li > a:hover,
#as-menu > li > span:hover,
#as-menu > > a,
#as-menu > li.asHover > a,
#as-menu > li.current > a,
#as-menu > > span,
#as-menu > li.asHover > span,
#as-menu > li.current > span
background: transparent !important;
border: 0 !important;
color: #ff2200 !important;

Regards, AS Team.
Great stuff. Digging into the dark depths of code is new to me but looks better now. Can I bug you for one last question?
Under the logo is the slogan "Profit on the betting exchanges".
How do I alter the font size & colour - and postion. Would like to move it 20px up
First of all yo have to change the logo bootstrap size from 2 to 4 columns, the slogan you can change by editing the following class in the tmpl.default.css class (line 2053):

#header-row #logo span.slogan {
display: inline-block;
font-size: 12px;
left: -33px;
margin-top: 10px;
position: relative;
top: 13px;

Regards, AS Team.
I have decided to rebuild my web server from scratch on a dedicated machine, vs my Domain controller. Once it is complete, I will run through the quick start process again and see if my results are any better. I will let you now what happens.
I am having an issue with a free template and would buy the commercial version (the design is exactly what I am looking for) but want to make sure I won't have the same problem.

I have no 3rd party extensions of any kind on a fresh install of Joomla 3.2.2. I created a contact and created a link on the main menu to that contact. The main menu module is in position 10. When I click on the link to the contact page it takes me there but the module is no longer showing (yes I have it set to show on all pages). Plus the tabs/sliders on the contact page do not work.

I know you have mentioned in this thread that you don't do support for free templates but if you can't answer this question to my satisfaction you lose a potential sale. Not exactly great customer service. I would hope that you can answer and resolve this problem.

Thank you.
This issue should be checked by our developers, as you can see on our demo page everything works just fine.

Regards, AS Team.
I really do want to buy the commercial version but not if this problem simply duplicates itself.

Go here:

I suspect it is something really simple but unrecognizable to me. Thanks for any light you can shed on the matter.
The premium version contains quick-start installation package, after installing the package your site will look exact like our demo preview and it will be easy for you to make changes in the content and you will be able to preview all settings and parameters.

Regards, AS Team.
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