Joomla! Template 002062 - Item Support

drop down menu not working. I have the module in position 11. I need a list of specs, I can't use your installer since I am using it on existing site.
What is your site url please? We have to see this issue.
In case to preview all settings and parameters you have to install the quick-start installation package, if you can't install it on your live server you can install it in some demo folder and then preview all parameters.

Regards, AS Team.
site is not live yet. Please give me specs for the sidebar menu like in the demo.
I bought and I'm exploring the template . I already found many things by myself. But how/where can I change the "art services - Michael Studio" logo used in the quick install ?
Yuri - mixology
You can upload your logo using the template parameters, or you can just to change the existing which can be found in the template images folder:

Regards, AS Team.
So I have some stuff figured out after a lot of trial and error (I WOULD NOT have bough this if I had known it would be this difficult and that there is no manual!!!!!!!!). For some reason the position-5 items are displayed on article pages even know they are not supposed to and turned off in the module manager. I have the as menu and Articles - Newsflash (Advanced) setup properly and assigned to only the homepage. Help
The best documentation is install it using quick-start installation package, after installing the package you will be able to preview all parameters, setting, content ...
Sorry, we can 't help you without to see your site.

Regards, AS Team.
are you going to help?
We can't help you without to see your site, you have to provide us with your site url. Have you installed quick-start package?

Regards, AS Team.
I emailed you the link!!!!!!!!!!!!!!!!
We are sorry, we are not providing support by email, only via comments pages.

Regards, AS Team.
You have said that a number of times. I just want help for the product you sold me or I am going to report you to paypal. I emailed you my domain name already. Last chance.
We as well would like to help you, but we are not providing support by email, we are providing support via this page only or you can ask for our installation or customization services (not for free):

As well you can put the info in the special info area under your purchased items section of your AS account, please be sure you have installed this template using quick-start installation package, if you can't install it in the root folder you may install it in some demo folder and then preview all settings and parameters.

Regards, AS Team.
I have run into an installation issue with this template. I already had a default Joomla install in place, but started from scratch using your quick install option, so I know my setting worked previously.

I am receiving the following error during the "installing sample data" process after it sits at this step for an extended amount of time.

Fatal error: Call to undefined method InstallationControllerDefault::setRedirect() in D:xampphtdocsinstallationcontrollerdefault.php on line 95
It looks like you have permissions issue on your localhost, have you tried to install original Joomla package? Please see the following page for more info:

Regards, AS Team.
I also get a pop up windows that states...

"The most recent request was denied because it contained an invalid security token. Please refresh the page and try again"

When I refresh the page as requested, it reverts back to the beginning of the installation.

I have tried this twice now, removing and recreating the mySQL database under a different name each time, with the same results.

All software was installed using XAMPP, and I am running the following software versions...

Webserver - Windows NT AD-SERVER 6.1 build 7601 (Windows Server 2008 R2 Datacenter Edition Service Pack 1) i586

XAMPP - 1.8.3

PHP - 5.5.9

OpenSSL - 1.0.1e

Apache - 2.4.7 (win32)

MySQL - 5.0.11

Joomla - the version included in your quick installation package

I can send you my PHPinfo report via email, if needed for more detailed version infomration
Yes, the original Joomla package installs without issue. i actually had it installed, and then decided to do a fresh install using our quick install package to gain all aspects of the template.
Sorry, I also forgot to mention that I am self hosting this site, it is not on a shared host.
I assumed that after I made this template (002062) default and uploaded all content from the file that the website would look and function just as the demo site does, since all images and extensions were also uploaded or installed. The site I'm working on is As you can see, no photos or menus are showing, among other items.

I'm somewhat new to Joomla, though I'm certainly not an absolute beginner. I already developed one other site at just so you can see that I have some experience. Did I do something wrong in my installation or do you have an installation guide that shows exactly how to get the same look as the demo site at

One additional note, I received error messages when I attempted to upload and install the following 3 modules from the "extensions" folder:,, The other 5 modules uploaded and installed with no problems. Have any other issues been reported with these 3 modules? My site is hosted on Bluehost servers and I'm currently running Joomla v3.2.2. Thank you for any help you can provide.
Hello JCEGER61,
You can't install the quick-start package in such way, it should it be installed like regular Joomla installation, please see the following page for more info:

Regards, AS Team.
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