Joomla! Template 002063 - Item Support

Hello SAWER112,
We are sorry, we do not see any purchased items under your account.

Regards, AS Team.
I've bought your 002063 AS Designing template today. When I began to unzip file, I got a lot of error messages about corrupted files or about paths too long. A lot of files haven't been unzipped and were missed from the quickstart package.

Unfortunately, your comment form doesn't provide an option to attach any files: so I cannot provide your with proves of the issues.

Would you please fix the file?


Olga Avetisova

Please unzip it to a different location. You're probably maxing out the file path limit of 255 characters. Use shorter names, for example: "C:\tmp\"

Regards, AS Team.
I am correct in thinking this is a responsive template? If so then it doesn`t seem to be working very well!.
The layout on mobile devices is awful particularly the Kunena forum(according to my clients). Is there a way to resolve this problem?
my site:
The Kunena forum is not included in the template package, as result it doesn't have css for the forum, you have to create the css in case to show the forum as responsive on mobile devices.

Regards, AS Team.
Hi guys! Where can I manipulate the css of my articles? I can't find the @media print rule anywhere.
Hi! The browser is giving me this error: Failed to load resource: the server responded with a status of 404 (Category not found)

I went to the quickstart zip and the template zip and the file is not there. Could you send it to me so I can add it and eliminate this error?
We are sorry about that, can you please provide us with an access to your Joomla admin panel for fixing this issue? The access info please put in the Special info area under your Purchase items section of your AS account.

You can easy determinate the file which should be changed and the css class by installing and using Mozilla Fireblug plugin:

All css files you can find in the template's css folder.

Regards, AS Team.
I can't share admin access info. Its a sensitive client. What else can I do? You say its easy to determine which file should be changed to fix the printables. Can you tell me which file should be changed? Also, about the missing style.default.css, can you send me that file, or is the problem that the file is no longer in use and the call should be removed from the head?
In the templates index.php file please find the following line and delete it (line 85):


Regards, AS Team.
Hi Team, on the sample page "Services" in the line "Filter by category - show all - marketing plan - Consulting - Support - Analytics" the first letter of the word will be shown in capital letters. Example: Marketing And Business. Where can I change that with "And" the "A" is written in lower case?

Thank you
Hello NORRAM11,
Today we are going to release template update which will fix this problem.

Regards, AS Team.
Hi Team,
I have another problem. I have the images sorted in the page

in the menu according to age, but unfortunately is not it? What should I do, so that the images appear in the order as I want that?

Thank you
Hello NORRAM11,
We are sorry not quite understand the problem, can you please provide us with more details?

Regards, AS Team.
Thanks but...
How do I install the new template?
Please order a guide
Hello NORRAM11,
You have to download the latest version from your AS account, unzip it and upload the updated files on your server via FTP, the list of updated files you can see here:

Regards, AS Team.
For I have another problem.....

In menus with the assignment Gallery View the images do not appear in the order in which I have specified in the settings. No matter what setting I choose!
Hello NORRAM11,
The ordering should be done in the gallery menu item under blog layout tab, look for category and article ordering.

Regards, AS Team.
Hello Team,

In gallery.php is now a new error. The categories can now no longer be displayed individually.
Hello NORRAM11,
Sorry for that, please download the package one more time and replace gallery.php file.
Please let us know if you will have any problems.

Regards, AS Team.
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