Joomla! Template 002064 - Item Support

I've installed the quickstart using the instructions, however, once the file has unzipped, I am unable to proceed after that point.
Hello BENB289,
Please be sure you deleted all files from your previous installation.

Regards, AS Team.
Now I am getting told it has been successfully installed, but I can't do anything after that.
Hello BENB289,
For checking this issue we need an access to your Joomla admin panel and server via FTP, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Previous issue has been resolved, I forgot to remove the old config file. However, after removing that, this issue has occured.

Also, I am having some issues with the template itself here:

This carries all the way down.
Hello BENB289,
All these notes you can easy disable in your Joomla admin panel -> Global configurations -> Server by changing the Error report parameter to 'None'.

Regards, AS Team.
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