Hello,
I did the quickstart installation under php 8. Everything looked perfect. When I install an extension I get error 2005. Please see for yourself.
Regards Hartmut
AS Templates
POSTED: 2023-02-01
Hello HANERLICH,
What is the extension name you are trying to install?
Hello,
I suspect that the error is related to my host and Akeeba. The server is rdbms.strato.de, if I do the installation with kickstart.php (here only the option "directly" is working), it is written into the configuration as server rdbms.strato.de:3306.
If I then change an image or install an extension, the server is not found and everything is blocked.
Can you please provide me with all folders and files so that I can upload them via ftp and use the joomla installation file for the installation? That would be great, thank you.
Regards Hartmut
AS Templates
POSTED: 2023-02-02
Hello HANERLICH,
If you installed the package using the kickstart package it means you already have all folders and files, just copy them to your computer and then upload via FTP on any hosting you want, you need to copy database as well.
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Unfortunately Joomla 3 version is not compatible with PHP8, you have to take it for Joomla 4, the migration documentation you can find here:
https://docs.joomla.org/Joomla_3.x_to_4.x_Step_by_Step_Migration
Regards, AS Team.
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the URL is working with a new installation in a new database. Everything is unchanged.
Regards Hartmut
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I installed the template again with kickstart.php. at first everything works, after a short time this error appears in the frontend:
500 icon::print popup not found. /mnt/web111/d2/33/51062633/htdocs/MY-WEBSITE.DE/libraries/src/HTML/HTMLHelper.php : line 139
Any idea what might be causing this?
Thank you,
Regards Hartmut
Please try to update your PHP version to 8.x and try to reinstall the package.
Regards, AS Team.
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I did the quickstart installation under php 8. Everything looked perfect. When I install an extension I get error 2005. Please see for yourself.
Regards Hartmut
What is the extension name you are trying to install?
Regards, AS Team.
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I installed ChronoForms 7.
Regards Hartmut
We are sorry, ChronoForms is not our project, please contact the extension developer.
Regards, AS Team.
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I suspect that the error is related to my host and Akeeba. The server is rdbms.strato.de, if I do the installation with kickstart.php (here only the option "directly" is working), it is written into the configuration as server rdbms.strato.de:3306.
If I then change an image or install an extension, the server is not found and everything is blocked.
Can you please provide me with all folders and files so that I can upload them via ftp and use the joomla installation file for the installation? That would be great, thank you.
Regards Hartmut
If you installed the package using the kickstart package it means you already have all folders and files, just copy them to your computer and then upload via FTP on any hosting you want, you need to copy database as well.
Regards, AS Team.
View History
now everything works perfectly. The problem for me was the installation with Akeeba.
Many thanks for the support.
Regards Hartmut