Joomla! Template 002085 - Item Support

Hi AS Team,
Thank you for your reply.

1) Yes, I tried that already. No change. The pages are there but the menu can't "see" them. I tried going back to AS Menu but now it doesn't see the pages either.

2) These are the instructions I followed initially to set it up but it gives the never-ending loading wheel.
The only way to see any images is to put them in separate modules not articles, then they do appear but stacked vertically in the big black space.
I have both AS Sequence Slider and AS ArtSlider. I have tried both of these, enabling one while disabling the other then both enabled at the same time. Nothing works.

Thanks for your help.
For checking this issue we need an access to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Hi AS Team,

I've put the info in.

- Okay, I figured out most of the issues already and have it sort of working. The sequence slider is disabled right now as the Article Title won't go away despite making the article Global Config "don't show title" and the overlaying text is squished into a small area instead of being across the image like in the demo. One of the photos is just a placeholder right now, I know it's the wrong size.
- The footer contact info doesn't change its spacing even though I've changed it in the source code.
- I would like to narrow the padding between the sections on the home page. Can you tell me where to look for this, please?

Thanks again for you help!
Never got a reply from 4 days ago so ended up with a partial fix for the slider BUT the text is still squashed into a small area instead of being spread across the image. How do I fix this??

Footer contact info still not changing but at this point, I don't care anymore. This template has been far too much of a problem and wasted too much my time.

Padding is still too wide. Makes the page look barren. I would like to narrow this.
We found that you not installed this template using quick-start installation package. After installing the package your site will look exact like our demo preview page it will be easy for you to make changes in the content, preview all parameters and settings, the package installation will save days of your time. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:

All the above changes can be done by editing existing css files or by adding your own in the style.custom.css file. You can easy determinate the file which should be changed and the css class by installing and using Firefox Web Development tools or Firebug Lite for Google Chrome

Here you can find some info of using firebug tool:

Regards, AS Team.
Hi AS Team,
I have checked with our web guy and he swears he installed the quick-start package.
I have backed up the site with Akeeba. If I re-install the quickstart package now, will I lose all the work I've already done or will it simply update whatever is missing?
Thanks again, hope you're having a great weekend!
Yes, you will lose all your work.

Regards, AS Team.
Hi, i've just come back to work on this template and i'm still struggling with the image size for the slider. Do i need to resize the image myself before uploading?

My site url is -
You have to have all images in the same size, at least width 2000px.

Regards, AS Team.
Hi, for as-content-2 on this this template i have 2 questions.
1. how do i change the image that appears?
2. My menu list is appearing on top of the to make it appear on the right as in the demo site?

my website is
We are sorry, your license for our support is expired, you may extend it from your AS account.

Regards, AS Team.
Hi, i have renewed my licence for support!!

So, for my image slider the image is getting truncated and the overlapping with the newsflash. what is the optimal size that the image should be so that it is displayed correctly? also the window for the slider does not seem to be as long as the that determined by the size of the image?

my site is
Hi,still waiting on an answer to this
Sorry for the delay. In our demo preview we are using image 1920x1100px, all images should be the same size.

Regards, AS Team.

Having a problem with putting my site offline. When i select offline in Global Configuration, it does not work.

I have only one super user defined in groups and i've checked from different browsers incase my creds were being saved but it still appears online.

Any help would be appreciated!!
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