I started having a couple of issues with AS002085. On the About page, the following modules no longer work:
- Leadership: does not appear from right-to-left; it is on far right side. It does not move to center.
- Our values: does not appear from left-to-right; it is on far left side. It does not move to center
- Meet Our Team . The module no longer works like demo.
Here is a link to the page: https://www.tersusenv.com/about/about-us
AS Templates
POSTED: 2019-07-09
Hello GBIRK1962,
For checking this issue we need an access to your Joomla admin panel. The access info please put in the Special info area under your Purchased items section of your AS account.
I am still having issues with the Template. On the home page, the featured articles load but they do not display. Please respond on how I can resolve this issue.
On July 8th you wrote:
Hello GBIRK1962,
We are sorry, your license for our support is expired, you may extend it from your AS account.
Regards, AS Team.
I went ahead and renewed my license. Since that time you have not responded to any post. Please help.
AS Templates
POSTED: 2019-07-31
Hello GBIRK1962,
We already did it for you, please check your website, if you do not see any changes please refresh your browser cache.
Thank you. I appreciate your help. BTW, what was wrong?
AS Templates
POSTED: 2019-08-02
Hello GBIRK1962,
There was some kind of jquery conflict on your website, after deactivating it everything is worked fine, we made changes in the templates index.php file.
I use one of the modules „AS Single Article“ with a foto in the background in #content-row-7. This module does not appear on the home site, although I activate in the module position the box „home“. I also activate this module in the module position on two following pages, but on these two pages the module appears.
What do I have to do that the module is shown on the home site as well?
AS Templates
POSTED: 2019-08-27
Hello PIXELWW,
What is your website url please and on which pages you have the module?
Hi AS Team,
I put the access information to the joomla admin panel in the special info field on my as template account "002085", where you also can find the URL information.
Many thanks for your support in advance.
AS Templates
POSTED: 2019-08-28
Hello PIXELWW,
Please check the template's index.php file lines 193-195, we think it blocks all content under position 3.
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We are sorry, your license for our support is expired, you may extend it from your AS account.
Regards, AS Team.
View History
View History
- Leadership: does not appear from right-to-left; it is on far right side. It does not move to center.
- Our values: does not appear from left-to-right; it is on far left side. It does not move to center
- Meet Our Team . The module no longer works like demo.
Here is a link to the page: https://www.tersusenv.com/about/about-us
For checking this issue we need an access to your Joomla admin panel. The access info please put in the Special info area under your Purchased items section of your AS account.
Regards, AS Team.
View History
View History
View History
On July 8th you wrote:
Hello GBIRK1962,
We are sorry, your license for our support is expired, you may extend it from your AS account.
Regards, AS Team.
I went ahead and renewed my license. Since that time you have not responded to any post. Please help.
We already did it for you, please check your website, if you do not see any changes please refresh your browser cache.
Regards, AS Team.
View History
There was some kind of jquery conflict on your website, after deactivating it everything is worked fine, we made changes in the templates index.php file.
Regards, AS Team.
View History
I use one of the modules „AS Single Article“ with a foto in the background in #content-row-7. This module does not appear on the home site, although I activate in the module position the box „home“. I also activate this module in the module position on two following pages, but on these two pages the module appears.
What do I have to do that the module is shown on the home site as well?
What is your website url please and on which pages you have the module?
Regards, AS Team.
View History
I put the necessary URL information in the special info field on my as template account "002085".
We need an access to your Joomla admin panel please.
Regards, AS Team.
View History
I put the access information to the joomla admin panel in the special info field on my as template account "002085", where you also can find the URL information.
Many thanks for your support in advance.
Please check the template's index.php file lines 193-195, we think it blocks all content under position 3.
Regards, AS Team.