Joomla! Template 002089 - Item Support

scrolling of page on mac systems is very fast so if someone tries to stop it it doesn't stop.. please provide me solution
Hello,

I have bought the licence for the joomla template 002089. I am totally disappointed by template. It is very hardly managable.

Does exist a manual how to customize the template or a tutorial?

I wish to create the website exactly as presented in the demo version on my profile page www.davidprikryl.cz.

It is not clear to me how to customize the modules e.g. on home page: the position slider with the text "Alex Moore" sliding on the image. Which module should I use to get the text inside?

How were created the graphics on homepage in the section "here are my skills"?

Regards,
David
Hello DAVIDPRIKRYL,
Our suggestion is to install it using quick-start installation package, after installing the package your site will look exact like our demo preview page and it will be easy for you to make changes in the content, preview all parameters and settings. The quick-start package is actually the template documentation. If by some reason you can't install it on your live server you can install on some demo server or demo folder and then preview all settings.
The package should be installed like regular Joomla installation, here you can find some more info:
http://www.astemplates.com/joomla-template-documentation/443-002089

Regards, AS Team.
Hello!!
How I can put the favicon?

Regards. Olga
Hello SCARLETT,
We are sorry, we do not see this item under your account, our support is available for premium version only.

Regards, AS Team.
Hello Support,

I registered my account and bought this template, but it doesn't show up anywhere. Where can I download the full version of this template?

Regards,
Matthias
Hello ADESTRA,
We do not see any payments under your account. Can you please let us know PayPal transaction ID?

Regards, AS Team.
Hello support,

The transaction ID is 0RM287079X1179546

Regards,
Matthias
Hello ADESTRA,
You made a payment with eCheck, It usually takes about 6-10 days to receive from you the money (estimated: 26-07-2016 - 01-08-2016).

Regards, AS Team.
Hello Support,

It is 1-08-2016 and I'm still unable to access/use the template I bough. This unexpected delay is causing damage to the company i work for. If I haven't received anything by tomorrow, I demand my money back and will report this incident to appropriate authorities.

Regards,
Matthias

Hello ADESTRA,
Unfortunately we can't help you in this case, the money still not received from your bank account.

Regards, AS Team.
Someone else asks this question on 22/2/16 but I don't see a response. The template scrolls rapidly and erratically (I too am using a Mac, if significant). In this condition it is practically unusable. Is there a solution? If not I will have to use a different template.

Thanks
Ian Young
Hello IMYOUNG,
What is your website url please?

Regards, AS Team.
www.ianyoungauthor.com

The website is not yet online. If you give me an email address I can send you login details.

However, I should mention that the erratic scrolling occurs on the demo version of this template on your website, so it isn't something wrong with my site. It may be a Mac issue.
Ian
Hello IMYOUNG,
Please provide us with an access info to your Joomla admin panel, the access info please put in the Special info area under your Purchased items section of your AS account.

Regards, AS Team.
Done.
Hello IMYOUNG,
We need Super User permissions please.

Regards, AS Team.
Ok, you have it now.
Hello IMYOUNG,
Please check, it should be OK now.

Regards, AS Team.
Yep, all ok. Would be good to know what you did to fix it.
Thanks, though.
Ian
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Item Name:
002089
Author:
Downloads:
831
Sales:
334
Created:
2016-01-17
Updated:
2016-12-08
Item Version:
1.1.0
$29.00
Regular License
This item may be used for a single domain only.
$39.00
Extended License

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